Partnership Working

Recruitment Events at Birmingham City Football Club

BCFC are currently recruiting for matchday roles for the 2017/18 football season which will start in July 2017. Roles include Retail Catering staff, Stadium Hawkers, Chefs, Hospitality Bar Assistants, Stewards, Kitchen Porters and Sales Assistants.

We are also looking for a number of Volunteer Supporter Liaison Officers to help on matchdays.

We will be running two recruitment events at St. Andrew’s Stadium, the first on Monday 19 June from 2 – 8pm and the second on Thursday 13 July from 2-8pm – everyone is welcome to just come along and have a cup of tea, a chat and see what’s on offer!

Birmingham City Football Club values the talents and abilities of all of our staff and seeks to foster an open, cooperative, and dynamic environment in which staff and the Club alike can flourish. The Club provides an Open Door Policy in which staff are encouraged to be innovative and strive for continuous improvements to the Club and it’s services.

Our casual worker contracts offer a choice to those who want flexibility in the hours they work, such as students, parents, carers and those with other jobs. The contracts are ideal for those who wish to accommodate their other commitments.

For those that do not have alternative roles or other commitments, there are always permanent opportunities becoming available. The Club has a policy of ‘growing our own’ and many of the current permanent workforce were appointed directly from our Casual workforce.

Birmingham City Football Club is committed to training and development of its entire staff both casual and permanent.

There are a number of NVQ’s available for casual staff depending on department for example:

  • NVQ2 & NVQ3 in Spectator Safety for Turnstile and Stewarding staff
  • NVQ2 in Customer Service for Retail Catering, Retail & Ticketing staff
  • NVQ 2 in Hospitality Services for Executive Catering and Bar staff
  • NVQ 3 in Hospitality Supervision and Leadership for Executive Catering & Bar Team Leaders and Supervisors
  • And a range of NVQ’s for kitchen staff/chefs

This is not an exhaustive list and we can generally provide training for all areas of interest.

BCFC aim to recognise and reward our casual workers and at the end of each season we hold an Awards Evening & Party whereby staff with outstanding feedback from either their line manager and/or guests/supporters are awarded with certificates and prizes.

All casual workers can also get 10% discount off any merchandise from the Blues Superstore (excluding tickets).

To view or apply for any of our current vacancies please visit our new careers website We do not accept CV’s or speculative applications; however you can register to receive vacancy alerts via this link

Applicants must be eligible to live and work in the UK. At interview you will need to bring with you original proof of your right to work in the UK e.g. Passport. Please check the following link for details showing the documents that we can accept If you are unable to produce the correct original ID we will be unable to process your application and ultimately offer you work. If you are unsure of what documents we will accept or have any questions, please contact the HR department by email at

The HR department have forged links with many local organisations over the past couple of seasons and are working in partnership with them to provide a collaborative service to the unemployed. If you are a local organisation who offers specialist services which could be of interest to the unemployed people of Birmingham and Solihull and interested in working with us or receiving direct notifications of our vacancies, please get in touch by sending us an email to

The organisations below will also attend the jobs fairs in June and July, and will provide specialist advice & guidance to job seekers, and find alternative employment or training opportunities for applicants where our roles may not suitable.

BETTER Pathways

BETTER Pathways offers specialist employment support for people who experience mental health issues using a person centred approach – supporting the recovery journey and getting back on track.

For further information please contact us by phone, via e-mail or in person.

Telephone: 0121 773 1455 | e-mail: | 201-206 Alcester St, Digbeth, Birmingham B12 0NQ

Youth Promise Plus

Youth Promise Plus is a Birmingham and Solihull Employment Pathway Project supported by the European Social Fund and Youth Employment Initiative.

Youth Promise Plus offers job search, careers guidance, training & mentoring, free travel, bespoke support, and increased confidence to the under 30’s living in Birmingham and Solihull.

Solihull College

Solihull College & University Centre offers an exciting range of school leaver, university level and adult courses as well as apprenticeships and bespoke employment training. With state-of-the-art campuses in Solihull and Smith’s Wood, the College offers the whole community the opportunity to progress in their career or learn something new.

More information can be found on the website

Princes Trust – Team Programme

The team programme is laid out below and is open to young people 16 – 25, not in employment, education or training.
Team programme – weeks 1 to 12
Our Team programme is a 12 week course, designed to help you uncover your hidden talents and improve your confidence, as well as gain a nationally recognised qualification.
Day 1: Meet new people
Don’t worry about turning up on your own – there’ll be about 12 people joining and everyone will be in the same situation. It’ll be informal and there’ll be plenty of activities so you’ll soon feel part of things.
Week 1: Take action
Over this week, you’ll start planning for the weeks ahead –setting out what you want to achieve and finding out how to get your qualifications. You’ll also be planning for a week away.
Week 2: New experiences
You’ll spend this week away – trying new things and learning how to work with others. This gives you a chance to break away from your current situation. The sort of things you could do include canoeing, climbing, raft-building and much more!
Weeks 3-6: Something to talk about
As a Team, you’ll decide on a project to benefit your local community and carry it out. You might be surprised at what you can achieve together. This gives you great experience to talk about at interviews.
Weeks 7-8: Work placements
This is the time to see how the skills you’ve developed so far can help you in the workplace. It’s also a great chance to try out a type of work, or company, to see whether you like it.
Week 9: Plan for the future
Time to plan your next steps after the programme. You’ll get help to write a fantastic CV, practice your interview skills and make applications.
Weeks 10-11: Meet the challenge
You and your Team will take on a challenge to help others in the community. This is when you get to test out all the skills you’ll have worked on so far.
Week 12: Have your say
In your final week, you’ll deliver a presentation with your Team to an invited audience. This is your chance to show off the talents you’ve discovered! This may sound scary now, but after 12 weeks on Team you’ll be surprised at how far you’ve come.

National Careers Service

The National Careers Service supports, encourages and inspires people at every stage of their working life, providing the right tools and advising on the right steps to take at the right time.

Through online tools, web chats, telephone and face-to-face advice, we help people improve their job prospects and take control of their careers and working lives.

Our careers advisers are professionally qualified and can help you make the right choices about learning and work.

We can help you produce a winning CV, find a job, understand the local job market, and help improve your interview and presentation skills.

Take the right steps towards better job prospects Call 0800 100 900 seven days a week from 8am to 10pm or visit

The National Careers Service will attend Recruitment Fairs to provide visitors and jobseekers with free advice and information on careers and skills. Advisers can help assess your skills, develop a clear and achievable career plan, create a CV and help with interview and presentation skills.

Birmingham City FC is an Equal Opportunities and Disability Confident Employer and welcomes applicants from all sectors of the community.


Meet some of our staff


Want to apply for a job?


Create a profile