Work Experience Requests

BCFC get a high number of requests for work experience placements on a daily basis and the Club are committed to supporting the Communities in which we work. However, due to limited capacity and resources we have very few opportunities available for work experience placements and those we do have available, are fulfilled through our work with our charity partners, which are chosen on an annual basis and will be published on our careers site. This means that unfortunately we are unable to accept or agree ad-hoc requests for work experience placements.

Acceptable Forms of Identification

You may be required to provide evidence of your eligibility to work in the UK - you can view a PDF chart of acceptable documents here.

Kiosk Staff/Retail Catering Assistants

Kiosk Staff/Retail Catering Assistants
location
Birmingham
salary
Competitive

Department: Retail Catering

Hours of Work: Match Days and Events

Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: £7.00 - £7.83 per hour dependent on age

Closing Date: Applicants will be interviewed as and when they apply

We have a great opportunity to gain experience in a fun, fast-paced environment and earn extra income. People are the heart and soul of our business – our supporters, staff and guests. Our mission is to make all visitors to the Club happy, with our winning combination of great tasting food and drink, and service with a smile. And that’s why we endeavour to hire the best.

We’re always on the lookout for enthusiastic and talented people who will brighten our guest’s day. Our staff come from diverse backgrounds but they all have one thing in common: an upbeat positive attitude.

The Club are well aware that to be successful we must carefully develop and train our staff. Teamwork is vital and everyone is important whatever their role. Our philosophy is simple; you provide the enthusiasm – we’ll provide the training and support. And advancement is there for those who want it – many of our Retail Catering Assistants have progressed to become Retail Catering Team Leaders or Stand Managers.

In addition to progression opportunities there are also a number of benefits offered to our staff including 10% discount on retail merchandise in the Superstore, flexible working hours, Awards Evenings, and opportunities to gain recognised training qualifications.

If you’re hard working, passionate about food and drink, and have a good sense of humour, you’ll probably enjoy working at Birmingham City Football Club. The ideal candidate will possess excellent customer service skills and will be a hardworking, proactive and friendly team player with an infectious smile.

Suitable applicants will be interviewed as and when they apply.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Stewards

Stewards
location
Birmingham
salary
Competitive

Hours of Work: Match Days and Events

Location: St Andrew's Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Various dependent on role

Application closing date: Applicants will be interviewed during the closed season during June and July and the advert will remain open until the end of July 2018.

Birmingham City Football Club is looking for bright, enthusiastic people to join its Match Day Stewarding Team. The Club’s aim to provide spectators with an unrivalled experience in a safe and secure environment and we are looking for Stewards to join our matchday team to not only keep all supporters safe but also to provide excellent customer service throughout the event.

The Stewards are a crucial part of providing that experience and are often the first contact that our supporters will make when they come to the game. A standard Stewarding role is predominately a customer service role with additional training provided on crowd safety and monitoring. If a situation does occur back-up and qualified, experienced security staff are on hand to assist.

A Safety Steward would typically help in a number of ways including but not limited to:-

  • Assisting customers as they enter as a Turnstile Steward
  • Working predominantly in the seated areas as a Stand Steward
  • Searching customers as they enter the stadium as a Search Steward
  • Assisting customers in the executive/corporate areas of the stadium as an Executive Steward.

Our Matchday Stewards’ provide a visible reminder that safety is our number one priority for visitors and staff visiting St. Andrews Football Stadium.

The Ideal Candidate:

You must be at least 18 years old and ideally you will have previous stewarding or customer care experience, however this is not essential as training will be provided in the form of NVQ Level 2 in Spectator Safety. Excellent verbal communication skills and a common sense approach are essential. An aptitude to working with the public, a friendly, approachable and professional manner are all important but, above all, flexibility is key.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

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Volunteer Supporter Liaison Officer

Volunteer Supporter Liaison Officer
location
Birmingham
salary
Expenses only

Job Title: Volunteer Supporter Liaison Officer

Department: Customer Services

Term: Home Matchdays and Meetings/Events where possible

Location: St. Andrew’s Stadium

Hours of work: Approximately 4 hours per home matchday however, due to the nature of the role, hours will vary for away matches so flexibility is required

Salary: Expenses only

Application Closing Date: 30.12.18

Volunteer Supporter Liaison Officers (VSLO's) will provide excellent customer service and assistance to all supporters and visitors who visit the stadium on match days. The Customer Services Manager will be based at an information point located within the Kop Car Park and the VSLO's will be on hand to assist with any general match day queries/issues that may arise such as directing supporters to the correct destination / entrance points / area of the stadium. You be an advocate of fantastic customer service! The VSLO’s will be identifiable and based around the stadium in various areas. The VSLO’s will also be able to forward any problems directly to the Customer Service Manager who will attempt to resolve issues in a prompt manner.

On non match-days you will be part of a fan feedback group that will feedback ideas and suggestions to develop and improve the Football Club.

Duties of the role:

  • To provide help, assistance and advice to supporters on match-days. i.e. with directions, ticket purchase, and general enquiries and queries as they arise
  • To become a recognizable point of contact which aims to help all visitors to the stadium
  • To communicate courteously with customers face to face at all times
  • To provide information and assistance in line with the Company’s standard information/protocols and accepted standpoint as will be advised to you
  • To provide feedback to the Football Club that may be gained from supporters and input ideas on changes and improvements that could be made to improve the supporter experience.
  • To attend and participate in the Quarterly Fan Forum Meetings wherever possible.
  • The scope of these duties may be extended as dictated by the changing requirements of the role the organisation and relevant regulatory bodies, and therefore, the role may develop.
  • This job description sets out current and general duties of the Volunteer Supporter Liaison Officer post and may vary from time to time without changing the general character of the post or the level of responsibility.

Person Specification

VSLO’s must be presentable, positive and represent Birmingham City FC in an appropriate manner at all times. Previous Customer Service would be advantageous as well as a good knowledge of the City of Birmingham and directions to various locations. Successful VSLO’s will have a sufficient understanding and knowledge of Birmingham City FC and a desire to develop the Football Club to achieve improvement for all concerned. VSLO’s will have the ability to promote the Football Club in a positive light and represent the Club in a professional and appropriate manner at all times. Applicants must be able to commit to attending at least half of the games throughout the season.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and a Disability Confident Employer and welcomes applications from all sectors of the Community.

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Sales Assistant

Sales Assistant
location
St. Andrew's
salary
Up to £7.83 per hour

A fantastic opportunity has arisen to work within our ticketing department based at St. Andrew’s Trillion Trophy Stadium.

We are looking for highly motivated individuals to assist in both the Blues Superstore and the Ticket Office on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will include working within either of our retail outlets and performing all retail duties.

Responsibilities include:

  • To offer first class service to all customers, providing assistance wherever possible
  • Serving customers to tickets and merchandise
  • Assisting customers with queries on the shop-floor or in the ticket office
  • Merchandising, ticketing and tagging stock items
  • Operate a register in accordance with BCFC procedures (after training)
  • Keeping all areas of the shop/ticket office, including back of house, clean and tidy at all times
  • Assisting with the receipt and counting in of deliveries
  • Assisting with Mail Order queries
  • To answer telephone calls as quickly and efficiently as possible
  • Picking of customer orders received through Mail Order
  • Printing of replica shirts (after training)
  • Working knowledge of products that BCFC stock to facilitate additional sales.
  • To be pro-active in the prevention of customer complaints from all sides of the business
  • To make sure you represent Birmingham City Football Club in a professional manner at all times

Person Specification

  • A strong commitment to excellent customer service
  • The ability to work under pressure and handle challenging situations
  • Cash handling skills
  • The ability to sell and up-sell retail merchandise
  • An understanding of retail laws, security and health and safety is desirable
  • Strong organisational and numeracy skills
  • Good communication skills including written and oral skills
  • Ability to work on own initiative and as part of a team
  • Must possess excellent attention to detail
  • Highly organised and uses initiative
  • Must be confident, enthusiastic and approachable and display a positive outlook and drive
  • Dependable, trustworthy and reliable

Applicants must be eligible to live and work in the UK.

BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.

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Chefs

Chefs
location
Birmingham
salary
Competitive

Department: Executive Kitchen

Term: Home Matchdays and Events as required

Location: St. Andrew’s Trillion Trophy Stadium, Cattell Road, Birmingham, B9 4RL

Salary: Competitive – Depending on skills

Application Closing Date: Ongoing

Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday and event cuisine is of the very highest standard. We are currently looking for a number of qualified Chefs at all levels, who can help us cover home matches and events. The role entails the preparation and cooking of high quality food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

Responsibilities include:

  • Assisting the Executive Chef in food preparation maintaining high culinary standards
  • Ensuring that dishes are prepared and served on time
  • Making sure that all the items of food offered to our customers on the menus are available
  • Keeping the kitchen in a clean and workable condition at all times
  • Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

Candidates MUST possess the following qualifications and/or relevant experience. Please detail in your application how you meet these criteria.

  • Senior Sous Chef – A Michelin rated level Chef or Head Chef in 4 star hotels (includes Specialist Pastry Chefs). A fully qualified Chef responsible for overseeing matchday catering in a specific stand/area under direct supervision from the Executive Head Chef.
  • Sous Chef - Fully qualified Chef with over 15 year’s experience at 2 rosette stars level. Able to run their own section and/or area of the Stadium in the absence of the Senior Sous Chef.
  • Senior Chef de Partie - Fully qualified Chef with up to 15 year’s experience and 4-star hotel background. Qualified Chef will have the competence to run and manage a kitchen department and to report directly to the Senior Sous Chef.
  • Chef de Partie - Fully qualified Chef with predominantly pub experience (i.e. non fine dining) with over 4 year’s experience. Qualified chef to NVQ Level 1 and 2 who is competent to take control of any given department in the Kitchen.
  • First Commis Chef - Fully qualified Chef up to NVQ Level 1 or 2 with little experience but competent to take instructions in all kitchen departments from a Chef de Partie.
  • Trainee Chef - No formal qualifications but will be currently studying for a formal catering qualification and wishes to progress. Must be able to demonstrate a real passion to learn.

The ideal candidate will also possess the following attributes:

  • Hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment
  • Excellent communication skills
  • An excellent eye for detail
  • Excellent organisational skills
  • Experience of various cooking methods, ingredients, equipment, and procedures
  • Knowledge of Food Safety Law
  • Be passionate about food and looking to develop their professional career

Please note: only applicants who demonstrate on their application form that they meet the above criteria will be shortlisted for an interview.

Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application which type of contract you would prefer.

What we offer

  • Competitive rates
  • The opportunity to develop your skills and experience in an elite environment and help build the foundations of your future career
  • The chance to work in a fantastic team environment
  • Ongoing learning and development opportunities
  • 10% discount in the Club’s Retail Superstore

How to Apply

To apply for this exciting opportunity, please fill in our online application form, which has been designed to be quick and easy for you to use.

Anyone interested should apply online at the following link. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Academy Pitch Side First Aider

Academy Pitch Side First Aider
location
Wast Hills / Away Fixtures
salary
Sessional Rate

Job Title: Academy Pitch-side First Aider

Department: Academy

Term: Self-employed

Location: Wast Hills Training Ground, Kings Norton, Birmingham

Hours of work: Sessional

Salary: Sessional rates

Application Closing Date: 2 July 2017

A fantastic opportunity for 3 Academy Pitch-side First Aiders has arisen within our Academy department. The duties include the following:

  • Communicate and promote the Academy culture creating an elite environment for the development of young players.
  • Have consistently high standards.
  • Communicate and engage with parents/guardians where appropriate.
  • Attend all professional development events.
  • Actively engage in a fully functioning competency framework and integrated appraisal process.
  • Monitor the well being of Academy players at all times liaising with the Safeguarding Services Manager.
  • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Implementation of Sport Science and Medicine strategy across all the development phases.
  • Assessment and management of injuries and illnesses to our Academy Players (within your scope of practice and under supervision where appropriate), including relevant referral to internal and external health professionals.
  • Provision of medical cover for training and match day for U9-U16 fixtures
  • As appropriate, assist in the collection of the medical, orthopaedic and movement screening data for U9-U16 players.
  • When requested, delivery of individual and group prehabilitation services to our Academy players.
  • Maintain a comprehensive database of work conducted with athletes and coaches on the PMA. To include current medical status, medical notes and session content and attendance.
  • Feedback relevant medical information to the appropriate Club staff for all Academy players. This is to include updates on injured players and return to train/play dates (but must respect and abide by medical confidentiality laws).
    • Implementation of an Emergency Action Plan for each site that training/matches occur (where we are the “home” team).
  • Work effectively with other support staff and services, including doctors/sport science services, to provide an integrated approach to performance enhancement.
  • Utilise the Academy Competency Framework to appraise your performance and guide your individual professional development
  • Arrive at matches at least 1 hour before kick off or 30 minutes before training and conduct a pre event check of the players and the site (familiarize yourself with the Emergency Action Plan)
  • To provide the immediate 1st aid management of any academy player’s medical emergency (within your scope of practice) that occur whilst you are covering a specific event. To only provide clinical diagnosis and rehabilitative treatment when supervised by a Chartered Physiotherapist.
  • Communicate your availability with the Full Time physiotherapy staff, giving at least 2 weeks notice if you are unavailable to work.
  • To work a minimum of 2 sessions per month (as required) for each month of the season; from July through to the following May

PERSON SPECIFICATION:

Qualifications

Essential

  • Bsc (Hons) Physiotherapy Student
  • BSc (Hons) Sports Therapy

Desirable

  • Experience of providing medical support in elite sport
  • Valid FA IFAS certificate
  • Valid FA safeguarding certificate
  • On the DBS update service

Skills and Abilities

Essential

  • Knowledge of the Player Performance Pathway (EPPP)

Desirable

  • Experience working within an elite playing environment
  • Knowledge of the Performance Management Application (PMA)
  • Experience in pitch side management of injuries
  • Experience rehabilitating athletes

Personal Requirements

  • Must adhere to confidentiality and data protection procedures at all times
  • Ability to communicate appropriately with all ages
  • Professional

Applicants must be eligible to live and work in the UK.

This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Skilled Groundsperson, Wast Hills

Skilled Groundsperson, Wast Hills
location
Wast Hills Training Ground
salary
Competitive dependent on skills

Skilled Groundsperson

Term: Full Time, initially Fixed Term with the possibility of permanent employment for the right person

Department: Groundstaff

Location: Trillion Trophy Training Centre, Redhill Road, Kings Norton, Birmingham, B38 9EJ

Salary: Competitive dependent on skills

Minimum Age: 16

Application closing date:  Due to the urgent nature of filling this role, applicants will be interviewed as and when they apply and the application will remain open until a successful candidate has been appointed

We are presently recruiting for two energetic and enthusiastic Temporary Groundspersons, who have a determined, flexible and ‘Can-Do’ attitude, to complement our existing team at our Training Ground for an immediate start. The successful candidates will be required to assist in the maintenance of pitches and associated areas / facilities at the Club’s 50-acre training ground site to a professional standard.

Alongside the skills and abilities summarised below, it is essential the candidates are a self-starter (able to work unsupervised) whom is keen to get stuck in and make a positive contribution to the team and Club.

The contract is initially on a fixed term basis for 6 months, but dependent on performance a permanent role may be offered.

PERSON SPECIFICATION

Qualifications

Essential Requirements

  • NVQ2 or NVQ3 or other recognised equivalent qualification in Horticulture/Turf Maintenance or qualified by relevant experience

Desirable Requirements

  • 2 years’ minimum experience within sports turf or horticultural background
  • Proven track record for at least 2 years as an experienced groundsman
  • Award(s) in the Safe use of Pesticides Application Modules PA1, PA6A & PA06A etc.
  • Experience working with a Synthetic Sports Training Facility
  • Manual Handling Techniques and Awareness Training

Skills & Abilities

Essential Requirements

  • Strong sense of responsibility and teamwork with excellent communication skills and the ability to build rapport with people at all levels
  • Effective planning and time management skills
  • A valid driving licence is essential
  • Ability to work as a team member

Desirable Requirements

  • Experience working with football pitches at professional level
  • Good knowledge of Microsoft Office.

Personal Qualities

  • Able to work on own and as part of a team
  • Willingness to work outdoors and in all weathers
  • Must possess a ‘can do’ and positive attitude
  • Flexible approach to meet the nature and demands of the business
  • Must be able to cope under pressure
  • Flexibility with working hours required to meet demands of the role, including weekend work and unsociable hours.

Only applicants that demonstrate within their application that they meet the above essential criteria will be considered for the role. Previous applicants need not apply.

Applicants must be able to demonstrate that they are eligible to live and work in the UK.

Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, including contributory, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Assistant Academy Operations Manager

Assistant Academy Operations Manager
location
Wast Hills Training Ground
salary
Competitive

Hours of work:Hours are set to meet the needs of the business and will be a minimum of 37.5 hours per week.

Application Closing Date: 02/12/2018

A fantastic opportunity has arisen within this unique environment for Assistant Academy Operations Manager to join our thriving Academy department. 

Due to the urgent nature of filling this role, applicants will be interviewed as and when they apply, and the application will remain open until the successful candidates has been appointed.

Roles and Responsibilities:

  • Communicate and promote the Academy culture creating an elite environment for the development of young players.
  • Have consistently high standards.
  • Communicate and engage with parents/guardians where appropriate.
  • Attend all professional development events.
  • Actively engage in a fully functioning competency framework and integrated appraisal process.
  • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager.
  • Ensure compliance with all the policies and procedures contained within the Staff Handbook, paying.
  • particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Act as mentor to Football Administration Work Placement.
  • Assisting with general administration duties across the Academy departments to support the Academy Operations Coordinator.
  • Design and production of relevant forms as requested by Academy staff.
  • Assist in the production of the Academy Performance Plan in liaison with the Academy Operations Manager.
  • Maintain an up to date Exchange Calendar to reflect short-term, medium-term & long-term planning.
  • Creation of reports in preparation for meetings as required.
  • Keep up to date with knowledge of current legislation and policies, communicating key changes to staff as appropriate.
  • Secretarial duties to include answering the phone, taking messages and greeting guests.
  • Liaise with the Head of Coaching & Football Administration Work Placement in the creation of the weekly coaching schedule and distribution of the schedule on the Academy website.
  • Lead with the support of the Football Administration Work Placement to coordinate the maintenance and updates of the Academy website (www.bcfcacademy.com) as required and provide the Club’s media department any relevant news articles for the main Club site (www.bcfc.com).
  • Management of Academy fixtures (U7-U15) inclusive of; correspondence with external clubs, distribution of all relevant fixture information (exchange calendar, fixture lists and website) and pitch allocation.
  • Act as the point of contact between the Academy and the League for all U7-U15 fixture matters.
  • Liaison with Academy Operations Coordinator prior to U23 fixtures.
  • Organisation of match officials for all Academy fixtures.
  • Create & manage an active ‘Referees Academy’
  • Matchday Coordinator for all U23 & Schoolboy fixtures.
  • Being a friendly face representing Birmingham City FC in a positive way so that any person who attends our games has a pleasant experience.
  • Match day preparation in liaison with the Academy staff, inclusive of guest list, pitch allocation and appropriate stewarding.
  • Management of match day access and hospitality; provision team sheets, refreshments and coordination of third-party guests (teams, coaches, officials, agents and scouts).
  • Match day setup; pitch allocation, changing room allocation, goals, corner flags, dugouts and viewing areas for spectators and scouts.
  • Conduct a post event facility walk round maintaining the standard of the facility and equipment.
  • The production and distribution of U23 match day team sheet/programme.
  • Liaising with spectators, promoting the Academy culture and services at the TG.
  • Management of trips & tours process across the Academy.
  • Tracking & communication of the budget for trips & tours.
  • Preparation of trip/tour paperwork to include EFL/PL forms, travel arrangements, insurance and itineraries.
  • Distribute appropriate trip/tour information prior to the trip/tour departure
  • Manage the day-to-day accommodation requirements ensuring clear and effective communication with the registered host families in liaison with the Safeguarding Services Manager.
  • Attend host family visits as required alongside the Safeguarding Services Manager.
  • Tracking and recording of accommodation usage providing all details to the finance department.
  • Liaison with the Transport & Match Day Coordinator ensuring all transport requirements are met.
  • Effective coordination and communication with all external facilities.
  • Management of the Club’s external usage policy including the organisation and communication of the use of the Club’s facilities by agreed third parties.
  • Tracking & monitoring of budget for external usage.
  • Occasional driving duties to support transport requirements of the Academy.


Essential Qualifications:

  • Educated to degree level or equivalent, or equivalent relevant professional training or experience.

Essential Skills and Abilities:

  • Must be highly organized.
  • Ability to create realistic plans to achieve own deadlines, effectively managing workload and prioritizing own work; continually reviewing progress to improve efficiency and effectiveness.
  • Demonstrable skills and abilities in an Executive PA or Executive Administration capacity.
  • Demonstrative ability of interpersonal skills, with a people of all ages and backgrounds and the and the ability to maintain confidentiality, acting with tact and diplomacy.
  • Ability to provide oral and written information clearly and concisely and able to understand and explain maters arising in own area of work.
  • Ability to contribute to internal and external networks, actively seeking to build productive relationships, share information and ideas and improve working practices.
  • Excellent IT skills including the use of MS Office, Intranet/Web/Internet and Outlook
  • Ability to deal with urgent changes or projects, whilst maintaining existing workload.
  • Ability to undertake health and safety duties and responsibilities appropriate to the post.
  • Experience of working with football regulations.
  • Experience working within an elite playing environment
  • Experience of organizing trips, tours and tournaments, both nationally and internationally.

Desirable Skills and Abilities:

  • Knowledge of the Player Performance Pathway (EPPP)
  • Knowledge of the Performance Management Application (PMA)

Personal Requirements:

  • Must adhere to confidentiality and data protection procedures always
  • Ability to communicate appropriately with all ages
  • Ability to deal with difficult situations and confidential matters according to policy and procedures, referring to others where necessary and appropriate.
  • Ability and willingness to be flexible and to adapt to change.
  • Highly organized, Enthusiastic, Professional
  • Flexibility with working hours required to meet demands of the role
  • Full and clean UK driving license desirable but not essential

Applicants must be able to evidence that they are eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

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Part Time Purchase Ledger Assistant

Part Time Purchase Ledger Assistant
location
St. Andrew's
salary
To be negotiated

PART TIME PURCHASE LEDGER ASSISTANT

Term:Temporary

Location:St. Andrew's Stadium, Cattell Road, Birmingham, West Midlands, B9 4RL

Salary:Competitive

Hours of Work: To be confirmed

Minimum Age:16

Application closing date: 02.12.18

We are looking for a highly motivated individual with the skills to assist our purchase ledger team within a busy finance department.

This role requires a candidate with a sound knowledge of Sage 200 and Microsoft Office.The candidate will have knowledge and experience of working within a busy purchase ledger department as well as other general finance office administration duties. The duties of the role will include:

  • Dealing with a selection of suppliers within our purchase ledger.
  • Posting invoices on to SAGE 200 daily.
  • Processing staff expenses.
  • Liaising with departments head to authorise invoices and tracking this to resolution.
  • Checking and Matching invoices purchase orders and GRN as required.
  • Reconciling supplier statements.
  • Assisting with payment runs.
  • Liaising with colleagues internally and suppliers externally to resolve supplier queries.
  • Supporting the finance team with adhoc tasks and projects as required.
  • Opening new supplier accounts.

PERSON SPECIFICATION – PURCHASE LEDGER ASSISTANT

QUALIFICATIONS

Desirable Requirements

  • GCSE (or equivalent) at grade C or above in both Maths and English.
  • AAT/CIMA or similar or working towards.

SKILLS & ABILITIES

Essential Requirements

  • Previous Purchase ledger experience.
  • Excellent written and verbal communication skills.
  • Good attention to detail.
  • Positive ca-do attitude.
  • Able to effectively manage own work load.
  • Able to work as part of a larger team.
  • Working knowledge of Excel.
  • Experience of using SAGE 200 package.
  • Ability to work under pressure and meet tight deadlines.

Desirable Requirements

  • 2 years’ experience of working within a busy accounts office

Personal Qualities

  • Good communication skills including written and oral skills.
  • Must possess good judgment and attention to detail.
  • Highly organized and uses initiative.
  • Confident, approachable with a good sense of humour.
  • Dependable and reliable.

Special Conditions

  • Flexibility with working hours required to meet demands of the role.
  • Working knowledge of Sage 200.

Only applicants that meet the above criteria will be considered for the role.

Applicants must be able to demonstrate that they are eligible to live and work in the UK.

Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Stadium Receptionist

Stadium Receptionist
location
St Andrew's Trillion Trophy Stadium
salary
£17,500
Job TitleReceptionist
DepartmentBirmingham City Football Club
Reports to PA to the Chairman and Chief Co-ordinating Officer
Hours of workFull-Time (Minimum of 37.5 hours per week.Flexible working essential)May be required to provide coverage at another location.
Purpose of the PostTo assist with the daily running of the Reception area, providing a first class service to all visitors to the Football Club. Duties to include manning the busy switchboard and dealing with all enquires either face to face, written and via the telephone plus postal duties and other administration duties as required.

SCOPE OF DUTIES

  • To assist the general day to day running of reception, including operation of the switchboard
  • Ensure all guests follow the security process that is in place.
  • Ensuring all calls are answered / transferred as quickly and correctly as possible
  • To screen calls for Heads of Departments to sift out unnecessary sales/agency calls
  • To ensure a high level of professionalism is displayed at all times
  • To meet and greet all customers / visitors to BCFC
  • To ensure all visitors are signed in, with passes supplied and returned
  • To liaise with relevant departments in relation to organised events/specific meetings
  • To announce arrival of appointments promptly and correctly
  • To pass on any messages for staff in a prompt and timely manner
  • To direct all conference delegates to the appropriate areas.
  • Work actively with the VMS system and thoroughly understand the program and process in order to ensure the efficient running of the system and the delegates attending conferences.
  • To respond to all charity, sponsorship, employment and work experience letters with the appropriate response.
  • To assist with the booking of meeting rooms and potential catering requirements (internally).
  • To assist with the ordering, monitoring and delivery of stationery orders.
  • To maintain phone lists ensuring accuracy at all times.
  • To respond to or re-direct all emails received at reception.
  • To ensure the Reception area is kept clean and tidy at all times.
  • To meet and greet/checking in all VIP guests on match-days.
  • To record Day and Night message for the switchboard, ensuring up-to-date and correct information is provided to all incoming callers.
  • To book weekly Ground tours.
  • To ensure all packages, registered post or couriered parcels are announced and collected or delivered from reception promptly
  • To ensure all incoming post is sorted on a daily basis
  • To ensure all outgoing post/recorded or normal is collected/signed for with proof of postage retained/passed on and collected within agreed timescales
  • To carry out all duties as above in the absence of the head receptionist
  • To ensure high standards of all club correspondence
  • To represent the Employer, Birmingham City FC in a professional manner at all times
  • Any other duties as reasonably required. The scope of these duties may be extended as dictated by the changing requirements of the department and the organisation, and therefore, the role may require additional ad-hoc duties as reasonably required

Due to the urgent nature of filling this role, applicants will be interviewed as and when they apply and the application will remain open until the successful candidates has been appointed.

ESSENTIAL REQUIREMENTSDESIRABLE REQUIREMENTS
QUALIFICATIONS
  • NVQ Level 2 in Business Administration or similar, or equivalent relevant experience
  • A clean full driving license, valid to drive in the UK
SKILLS & ABILITIESYou must possess:
  • An excellent telephone manner
  • Outstanding interpersonal and communication skills (both written and verbal)
  • Resilience and the ability to deal with difficult situations
  • Excellent organisational and time management skills and be able to prioritise a busy workload
  • Highly developed computer literacy in MS Office Suite
  • Good attention to detail and the ability to work in a busy environment
  • Flexibility and the ability to adapt to situations
  • Excellent customer service skills
  • The ability to self-motivate
  • Knowledge of Health & Safety legislation
  • First Aider
PERSONAL REQUIREMENTS
  • Highly professional approach and appearance, but with a friendly, fun disposition and a positive attitude
  • Committed to delivering a high level of customer service
  • Respect for visitors and colleagues
  • Highest levels of honesty and integrity
TERMS OF APPOINTMENT
  • 37.5 hours per week
  • 20 days annual leave rising by 1 day per year up to a total of 25 (pro rata for part time hours)
  • 8 statutory bank holidays
  • 6 months probation
SPECIAL CONDITIONS
  • Flexibility with working hours required to meet demands of the role
  • Applicants must be eligible to live and work in the UK. This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

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