Work Experience Requests

BCFC get a high number of requests for work experience placements on a daily basis and the Club are committed to supporting the Communities in which we work. However, due to limited capacity and resources we have very few opportunities available for work experience placements and those we do have available, are fulfilled through our work with our charity partners, which are chosen on an annual basis and will be published on our careers site. This means that unfortunately we are unable to accept or agree ad-hoc requests for work experience placements.

Acceptable Forms of Identification

You may be required to provide evidence of your eligibility to work in the UK - you can view a PDF chart of acceptable documents here.

Kiosk Staff/Retail Catering Assistants

Kiosk Staff/Retail Catering Assistants
location
Birmingham
salary
Competitive

Department: Retail Catering

Hours of Work: Match Days and Events

Closing Date: Applicants will be interviewed as and when they apply

We have a great opportunity to gain experience in a fun, fast-paced environment and earn extra income. People are the heart and soul of our business – our supporters, staff and guests. Our mission is to make all visitors to the Club happy, with our winning combination of great tasting food and drink, and service with a smile. And that’s why we endeavour to hire the best.

We’re always on the lookout for enthusiastic and talented people who will brighten our guest’s day. Our staff come from diverse backgrounds but they all have one thing in common: an upbeat positive attitude.

The Club are well aware that to be successful we must carefully develop and train our staff. Teamwork is vital and everyone is important whatever their role. Our philosophy is simple; you provide the enthusiasm – we’ll provide the training and support. And advancement is there for those who want it – many of our Retail Catering Assistants have progressed to become Retail Catering Team Leaders or Stand Managers.

In addition to progression opportunities there are also a number of benefits offered to our staff including 10% discount on retail merchandise in the Superstore, flexible working hours, Awards Evenings, and opportunities to gain recognised training qualifications.

If you’re hard working, passionate about food and drink, and have a good sense of humour, you’ll probably enjoy working at Birmingham City Football Club. The ideal candidate will possess excellent customer service skills and will be a hardworking, proactive and friendly team player with an infectious smile.

Suitable applicants will be interviewed as and when they apply.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Hospitality Bar Assistants

Hospitality Bar Assistants
location
Birmingham
salary
Competitive

Term: Matchdays and Events as Required

Department: Corporate Hospitality

Location: St. Andrew's Trillion Trophy Stadium

Salary: Competitive

Minimum Age: 18

Application closing date: Applicants will be interviewed during June and July.

We are looking for enthusiastic and reliable individuals to work within our award winning Corporate Hospitality department at St. Andrew’s on matchdays, and for conferences and events throughout the year.

With suites and bars across the 4 stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages, however training will be provided for candidates who show enthusiasm and a positive attitude.

The main responsibilities of the role include:

  • Serving alcoholic beverages and soft drinks to guests and customers in corporate suites, boxes and bars
  • Providing and maintaining a high standard of customer service
  • Building rapport with guests and customers
  • Ensuring the Clubs hygiene, health and safety and equal opportunities policies are followed
  • Cash handling

The ideal candidate will be well presented, polite, confident and friendly. Previous bar experience would be an advantage and you must be able to work well under pressure in a busy, quality driven environment whilst maintaining a friendly approachable manner. If this is you, we are looking forward to receiving your application!

There are opportunities for progression to Team Leader and Supervisors for exceptional candidates, so line management or supervisory skills are also highly desirable.

Applicants must be over 18 and be happy to work with alcohol.

Applicants must be eligible to live and work in the UK and will need to bring proof of ID at interview stage.

Birmingham City F C is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Service Staff

Hospitality Service Staff
location
Birmingham
salary
Competitive

Department: Corporate Hospitality

Hours of Work: Match Days and Events

Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Up to £7.50 per hour

Birmingham City Football Club are looking for enthusiastic and reliable individuals to work with our award-winning Hospitality Service Staff at St. Andrew’s within suites, lounges and bars throughout the Stadium. Responsible to Hospitality Team Leaders and Supervisors, you will be part of a team helping the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. Hospitality Service Staff, will be involved in serving first class food and a range of drinks including alcoholic beverages (anyone serving alcoholic drinks must be over 18).

GENERAL RESPONSIBILITIES

  • Providing and maintaining a high standard of customer service and building rapport with guests
  • Taking orders and serving food and drinks in one of our corporate areas or bars
  • Ensuring company policies, hygiene, health and safety are followed

The ideal candidate will be well presented, polite, confident, welcoming, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for certified training and career development within the Club for candidates who shine. Some previous experience is desirable but not essential as training will be given.

We offer full training and ongoing development, and there are career opportunities and the chance to progress for candidates who show skill, initiative, enthusiasm and reliability.

If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Supervisors

Hospitality Supervisors
location
Birmingham
salary
Competitive

Job Title: Hospitality Supervisor

Department: Corporate Hospitality

Reports to: Corporate Hospitality Manager & Corporate Hospitality Duty Managers

Location: St. Andrew’s Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Competitive

Roles and Responsibilities:

  • Facilitate a smooth running of service.
  • Ensure briefings take place and motivate staff.
  • Organise staff, their responsibilities and operational areas.
  • Delegate hospitality staff to work areas within their section.
  • Liaise between the kitchen and restaurant and with the relevant line manager as appropriate.
  • Ensure all duties are carried out at the end of service.
  • Review feedback sheets from each game.
  • Prepare briefing sheets.
  • Ensure comprehensive and understandable information is available for events and match days.
  • Assist in the delivery of training to staff in conjunction with the Corporate Hospitality Duty Managers.
  • Build rapport with customers.

Other Roles and Responsibilities:

  • Ensure compliance with all the Policies and Procedures contained within the Casual Workers Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Any other duties as deemed necessary by your Line Manager or Head of Department.

PERSON SPECIFICATION

Essential

Experience:

  • Experience of serving the public
  • Experience of working within either hospitality, events, banqueting, restaurants, bar service, catering, retail or similar experience
  • Proven record of managing individuals and teams
  • Good organisational skills
  • Experience of training staff
  • Confidence to brief staff and recognise training needs
  • Experience of delegating tasks to staff within their work areas

Skills & Abilities: 

  • Able to organise more than one operational area at a time
  • Able to complete written records in a timely manner
  • Ability to perform well under pressure
  • Good customer service skills, technical skills and attention to detail
  • Able to work on your own initiative and motivate others
  • Demonstrate awareness of a wide variety of professional practices
  • Ability to problem solve
  • Effective written and verbal communication skills
  • Able to organise aspects of service and relay information to the kitchen and associated staff
  • Ability to organise and deliver training
  • Wine and bar service skills
  • Work in an organised manner
  • To work as an effective team member under pressure and to deadlines
  • Up to date skills and knowledge
  • Able to promote food and drinks as required
  • Confidence to contribute effectively in meetings
  • To liaise between the service team and Hospitality Manager

Education/Qualifications:

  • Basic Food Hygiene
  • Relevant qualification in restaurant, food and beverage service or similar substantial experience
  • Degree or equivalent senior management experience
  • Advanced hygiene, safety and first aid qualifications
  • Excellent understanding of current health, safety and hygiene legislation

Personal Requirements:

  • Smart appearance, high standard of hygiene and a flexible attitude
  • High level of commitment and enthusiasm for the job
  • Must adhere to confidentiality and data protection procedures at all times

Terms of Appointment:

  • Zero hours contract
  • Flexibility with working hours required to meet demands of the role

Applicants must be able to evidence that they are eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

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Kitchen Porters

Kitchen Porters
location
Birmingham
salary
Competitive

Birmingham City Football Club is looking for a number of Kitchen Porters to cover matches and events on an ad hoc basis.

Kitchen Porters assist the back and front of house operations by providing an excellent level of cleanliness, and that turnaround of crockery and cutlery is efficient to ensure food and service is given to customers at all times.

Typical hours will be 4pm until midnight in the evenings and weekends so you must be prepared to work and commute at unsociable hours. However, on occasion you may be requested to cover other shifts to cover for holidays etc.

The main responsibilities of the role are:

  • To keep the kitchens clean and hygienic at all times
  • To be responsible for the cleaning of back of house areas to the highest standard during the shift period
  • To have responsibility for the removal of rubbish from the kitchen areas and the correct and appropriate storage in the loading bay.
  • To continuously replenish paper rolls and fill soap dispensers throughout the kitchen areas during the shift
  • To be responsible for taking the clean cutlery and crockery between event rooms, kitchens and dish wash area.
  • To assist with deliveries and help the Head Porter.

The ideal candidate must be hard working and proactive in an extremely busy environment.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community. Applicants must be eligible to live and work in the UK.

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Stewards

Stewards
location
Birmingham
salary
Competitive

Hours of Work: Match Days and Events

Location: St Andrew's Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Various dependent on role

Application closing date: Applicants will be interviewed during the closed season during June and July and the advert will remain open until the end of July 2019.

Birmingham City Football Club is looking for bright, enthusiastic people to join its Match Day Stewarding Team. The Club’s aim to provide spectators with an unrivalled experience in a safe and secure environment and we are looking for Stewards to join our matchday team to not only keep all supporters safe but also to provide excellent customer service throughout the event.

The Stewards are a crucial part of providing that experience and are often the first contact that our supporters will make when they come to the game. A standard Stewarding role is predominately a customer service role with additional training provided on crowd safety and monitoring. If a situation does occur back-up and qualified, experienced security staff are on hand to assist.

A Safety Steward would typically help in a number of ways including but not limited to:-

  • Assisting customers as they enter as a Turnstile Steward
  • Working predominantly in the seated areas as a Stand Steward
  • Searching customers as they enter the stadium as a Search Steward
  • Assisting customers in the executive/corporate areas of the stadium as an Executive Steward.

Our Matchday Stewards’ provide a visible reminder that safety is our number one priority for visitors and staff visiting St. Andrews Football Stadium.

The Ideal Candidate:

You must be at least 18 years old and ideally you will have previous stewarding or customer care experience, however this is not essential as training will be provided in the form of NVQ Level 2 in Spectator Safety. Excellent verbal communication skills and a common sense approach are essential. An aptitude to working with the public, a friendly, approachable and professional manner are all important but, above all, flexibility is key.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

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Sales Assistant

Sales Assistant
location
St. Andrew's
salary
Competitive

A fantastic opportunity has arisen to work within our Ticketing & Retail Department based at St. Andrew’s Trillion Trophy Stadium.

We are looking for highly motivated individuals to assist in the Blues Superstore on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will include working within either of our retail outlets and performing all retail duties.

Responsibilities include:

  • To offer first class service to all customers, providing assistance wherever possible
  • Serving customers to tickets and merchandise
  • Assisting customers with queries on the shop-floor
  • Merchandising, ticketing and tagging stock items
  • Operate a register in accordance with BCFC procedures (after training)
  • Keeping all areas of the shop, including back of house, clean and tidy at all times
  • Assisting with the receipt and counting in of deliveries
  • Assisting with Mail Order queries
  • To answer telephone calls as quickly and efficiently as possible
  • Picking of customer orders received through Mail Order
  • Printing of replica shirts (after training)
  • Working knowledge of products that BCFC stock to facilitate additional sales.
  • To be pro-active in the prevention of customer complaints from all sides of the business
  • To make sure you represent Birmingham City Football Club in a professional manner at all times

Person Specification

  • A strong commitment to excellent customer service
  • The ability to work under pressure and handle challenging situations
  • Cash handling skills
  • The ability to sell and up-sell retail merchandise
  • An understanding of retail laws, security and health and safety is desirable
  • Strong organisational and numeracy skills
  • Good communication skills including written and oral skills
  • Ability to work on own initiative and as part of a team
  • Must possess excellent attention to detail
  • Highly organised and uses initiative
  • Must be confident, enthusiastic and approachable and display a positive outlook and drive
  • Dependable, trustworthy and reliable

Applicants must be eligible to live and work in the UK.

BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.

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Chefs

Chefs
location
Birmingham
salary
Competitive

Department: Executive Kitchen

Term: Home Matchdays and Events as required

Location: St. Andrew’s Trillion Trophy Stadium, Cattell Road, Birmingham, B9 4RL

Salary: Competitive – Depending on skills

Application Closing Date: Ongoing

Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday and event cuisine is of the very highest standard. We are currently looking for a number of qualified Chefs at all levels, who can help us cover home matches and events. The role entails the preparation and cooking of high quality food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

Responsibilities include:

  • Assisting the Executive Chef in food preparation maintaining high culinary standards
  • Ensuring that dishes are prepared and served on time
  • Making sure that all the items of food offered to our customers on the menus are available
  • Keeping the kitchen in a clean and workable condition at all times
  • Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

Candidates MUST possess the following qualifications and/or relevant experience. Please detail in your application how you meet these criteria.

  • Senior Sous Chef – A Michelin rated level Chef or Head Chef in 4 star hotels (includes Specialist Pastry Chefs). A fully qualified Chef responsible for overseeing matchday catering in a specific stand/area under direct supervision from the Executive Head Chef.
  • Sous Chef - Fully qualified Chef with over 15 year’s experience at 2 rosette stars level. Able to run their own section and/or area of the Stadium in the absence of the Senior Sous Chef.
  • Senior Chef de Partie - Fully qualified Chef with up to 15 year’s experience and 4-star hotel background. Qualified Chef will have the competence to run and manage a kitchen department and to report directly to the Senior Sous Chef.
  • Chef de Partie - Fully qualified Chef with predominantly pub experience (i.e. non fine dining) with over 4 year’s experience. Qualified chef to NVQ Level 1 and 2 who is competent to take control of any given department in the Kitchen.
  • First Commis Chef - Fully qualified Chef up to NVQ Level 1 or 2 with little experience but competent to take instructions in all kitchen departments from a Chef de Partie.
  • Trainee Chef - No formal qualifications but will be currently studying for a formal catering qualification and wishes to progress. Must be able to demonstrate a real passion to learn.

The ideal candidate will also possess the following attributes:

  • Hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment
  • Excellent communication skills
  • An excellent eye for detail
  • Excellent organisational skills
  • Experience of various cooking methods, ingredients, equipment, and procedures
  • Knowledge of Food Safety Law
  • Be passionate about food and looking to develop their professional career

Please note: only applicants who demonstrate on their application form that they meet the above criteria will be shortlisted for an interview.

Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application which type of contract you would prefer.

What we offer

  • Competitive rates
  • The opportunity to develop your skills and experience in an elite environment and help build the foundations of your future career
  • The chance to work in a fantastic team environment
  • Ongoing learning and development opportunities
  • 10% discount in the Club’s Retail Superstore

How to Apply

To apply for this exciting opportunity, please fill in our online application form, which has been designed to be quick and easy for you to use.

Anyone interested should apply online at the following link. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Academy Host Family

Academy Host Family
location
Home
salary
Dependent on role

ACADEMY HOST FAMILY PROVIDERS

Term: Self Employed

Location : Within 15 minute drive from Wast Hills Training Ground B38 9EL

Salary: Dependent on number of players and nights per week

Application closing date: Ongoing

We are currently seeking host family providers, couples or singles, to support our elite young players who need to live away from home to undertake their football training at our club. Players may range from 15 to 21.

Host families would be required to provide homely accommodation throughout the season.Players would require their own double bedroom. Access to public transport and local amenities is desirable.

Our placements vary from short term one-night stays to longer term 5-7 nights week. We are recruiting for families who can offer either or both of these types of placements.

Host families would be required to guide our young players by teaching them basic independent living skills such as washing, cooking cleaning after themselves alongside self care skills, for example, how to book medical appointments.Young players are also paid a ‘wage’ so may also require guidance on saving and budgeting especially for items such as mobile phone bills or car insurance. The host family will be required to provide meals (dependent upon the Academy schedule) in line with the basic nutrition guide provided by the Academy.

Hosts are encouraged to include young players in family life as much as the player feels comfortable. Both hosts and young players are given guidelines explaining what is expected of each of them. All our host families are regularly visited and inspected by us. Training is provided and annually refreshed.

Additionally, they formally undertake to protect and care for the young players in their charge.

The Football Club is committed to equal opportunities as well as safeguarding, promoting the welfare of children, young people and vulnerable adults. Any applicant wishing to be considered as a host family will need to demonstrate they are able to share this commitment.

As part of this commitment, Host Families are required to attend Safeguard Training every three years which is delivered by the Football Association/Football League.Hosts family members and any other persons over the age of 16 who reside at the address, are legally required to complete enhanced DBS checks, subscribe to the DBS Update Service on an annual basis and to authorise the Club to obtain a medical report from their GP.Fees for checks will be reimbursed.

If you require further information prior to applying please contact Emily Hickin, Assistant Academy Operations Manager by email on Emily.Hickin@bcfc.com.

BCFC is an equal opportunities employer and welcomes applicants from all sectors of the community.

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Academy Physiotherapist

Academy Physiotherapist
location
Wast Hills / Away Fixtures
salary
Sessional Rate

Job Title: Academy Physiotherapist

Department: Academy

Term: Part Time

Location: Wast Hills Training Ground, Kings Norton, Birmingham

Hours of work: Sessional

Salary: Sessional rates

An opportunity has arisen to become part of a progressive medical department at Birmingham City Football Club. We require a Part Time Academy Physiotherapist to join our team. Duties include:

  • Implementation of Sport Science and Medicine strategy across all the development phases.
  • Assessment and management of injuries and illnesses to our Academy Players, including relevant referral to internal and external health professionals.
  • Provision of medical cover for training and match day for U9-U16 fixtures
  • As appropriate, assist in the collection of the medical, orthopaedic and movement screening data for U9-U16 players.
  • When requested, delivery of individual and group prehabilitation services to our Academy players.
  • Maintain a comprehensive database of work conducted with athletes and coaches on the PMA. To include current medical status, medical notes and session content and attendance.
  • Feedback relevant medical information to the appropriate Club staff for all Academy players. This is to include updates on injured players and return to train/play dates (but must respect and abide by medical confidentiality laws).
  • Implementation of an Emergency Action Plan for each site that training/matches occur (where we are the “home” team)
  • Work effectively with other support staff and services, including doctors/sport science services, to provide an integrated approach to performance enhancement.
  • Utilise the Academy Competency Framework to appraise your performance and guide your individual professional development
  • Communicate and promote the Academy culture creating an elite environment for the development of young players.
  • Have consistently high standards.
  • Communicate and engage with parents/guardians where appropriate.
  • Attend all professional development events.
  • Actively engage in a fully functioning competency framework and integrated appraisal process.
  • Monitor the well-being of Academy players at all times liaising with the Safeguarding Services Manager.
  • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.

PERSON SPECIFICATION:

Qualifications

Essential

  • Bsc (Hons) Physiotherapy
  • Member CSP
  • Member HCPC

Desirable

  • Experience of providing medical support in elite sport
  • Valid FA IFAS certificate
  • Valid FA safeguarding certificate
  • A member of the DBS update service

Skills and Abilities

Essential

  • Knowledge of the Player Performance Pathway (EPPP)

Desirable

  • Experience working within an elite playing environment
  • Knowledge of the Performance Management Application (PMA)
  • Experience in pitch side management of injuries
  • Experience rehabilitating athletes

Personal Requirements

  • Must adhere to confidentiality and data protection procedures at all times
  • Ability to communicate appropriately with all ages
  • Professional
  • Flexibility with working hours required to meet demands of the role
  • Full and clean UK driving licence

Applicants must be eligible to live and work in the UK.

Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.

This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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BCWFC Sports Therapist

BCWFC Sports Therapist
location
Redditch United
salary
£15 per hour

Job Title:Sports Therapist/Physiotherapist

Department:Birmingham City – Regional Talent Club

Term: Self Employed

Location:Redditch United

Hours of work:Part Time (Various hours available) (Includes evenings and occasional weekends)

Salary:£15ph

Application Closing Date: 08/12/2019

An excellent opportunity has arisen for a Sports Therapist/Physiotherapist within Birmingham City. Based at Redditch United, we are looking for a highly motivated individual, who possesses knowledge ofworking with young players (age 8-19).

The main responsibilities of the role include:

  • To work with the BCWFC medical staff to deliver therapy services to BCWFC players (8-19 yrs). You will also be responsible for pitch side assessment and treatment of the players during training and match days.
  • To promote and protect the health & wellbeing of all BCWFC Regional Talent Club players, whilst working within the code of conduct and good practice of the Society of Sports Therapists.
  • To keep up to date medical records and assist where necessary with an audit of injuries, musculoskeletal screening and delivery of individual or group prevention programmes.
  • To work efficiently with a multidisciplinary team including Doctors, Sport Scientists, Strength & Conditioning Coaches and Coaches.
  • Present at all home and away games (set-up, treatment of players before game, warm-up and after –game), attendance at all club training sessions each week.
  • To keep legally bound, up to date, accurate medical documentation and ensure all medical documentation is secure, organised, accurate and up to date as present for relevant parties as required.
  • Any other duties as deemed necessary by your Line Manager or Head of Department

PERSON SPECIFICATION

Education/Qualifications

Essential

  • BSc (Hons) Sports Therapy (or relevant Physiotherapy Qualification)
  • Registered member of the Society of Sports Therapists (Insured)
  • FA Basic First Aid in Sport (BFAS)
  • FA Safeguarding & Protecting Children Workshop completed
  • FA DBS

Desirable

  • IFAS

Skills & Abilities

Essential

  • Ability to communicate as part of a team effectively, using a variety of communication tools (verbal, written, digital) ensuring clarity of information.
  • Demonstrate experience of high level management of sports-related medical problems including emergency sports trauma.
  • Ability to work within timescales & under pressure, with an attention to detail & accuracy.
  • PC proficient.
  • Positive approach to team work and respect for others.

Desirable

  • Understanding of the FA Girls & Women’s Player Pathway.
  • Knowledge and understanding of working with female footballers.
  • Previous experience of working at an elite sport level.
  • Ability to organise and prioritise own workload.

Personal Requirements

  • Must adhere to confidentiality and data protection procedures at all times
  • Ability to communicate appropriately with all ages and remain professional
  • Enthusiastic, self-motivated, flexible and proactive approach to workload
  • Ability to work flexible hours, including evenings, weekends and holidays
  • Applicants must be eligible to live and work in the UK.

Applicants must be able to evidence that they are eligible to live and work in the UK. Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

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Academy Physiotherapist U9-U16

Academy Physiotherapist U9-U16
location
Trillion Trophy Training Centre
salary
25,000

Hours of Work: Hours are set to meet the needs of the business but are a min of 37.5 hours per week

Application closing date:31/08/19

A fantastic opportunity has arisen at our Club for an Academy Physiotherapist to join the Academy department. Responsibilities are as follows:

CORE RESPONSIBILITIES

  • Communicate and promote the Academy culture creating an elite environment for the development of young players.

  • Have consistently high standards.

  • Communicate and engage with parents/guardians where appropriate.

  • Attend all professional development events.

  • Actively engage in a fully functioning competency framework and integrated appraisal process.

  • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager.

  • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.

PHYSIOTHERAPY RESPONSIBILITIES

  • Implementation of Sport Science and Medicine strategy across all the development phases.

  • Assessment and management of injuries and illnesses to all our Academy Players, including relevant referral to internal and external health professionals.

  • Management, design, and implementation (in liaison with Head of Sport Science and Medicine) of the medical, orthopaedic and movement screening programmes for U9-U16 players.

  • Conduct appropriate screening of trialists to assist with recruitment.

  • Design and dissemination of individual injury prevention programmes.

  • The delivery of individual and group prehabilitation services to our Academy players.

  • Provision of medical cover for training and match day for U9-U23 fixtures.

  • Contribution to the player performance reviews within the PMA.

  • Accurate recording of all injuries on the Medical Injury Database and Academy Online Management Tool. To ensure that medical notes are complete and confidential.

  • Maintain a comprehensive database of work conducted with athletes and coaches on the PMA and One Drive. To include current medical status, medical notes, rehabilitation and prehabilitation programmes, medical/orthopaedic/movement screen results, individual physical targets and session content and attendance.

  • Collate, analyse, and feedback relevant medical information to the appropriate Club staff for all Academy players. This is to include updates on injured players, rehabilitation programmes, return to train/play dates and injury audits (but must respect and abide by medical confidentiality laws).

  • Work effectively with other support staff and services, including doctors/sport science services, to provide an integrated approach to performance enhancement.

  • Attendance at all team meetings and active inclusion in discussions.

  • Design and implementation (in liaison with Head of Sport Science and Medicine) of an Emergency Action Plan for each site that training/matches occur (where we are the “home” team).

  • Identify areas for development and work closely with the Academy Management Team, Multi-Disciplinary Teams to ensure necessary performance standards are met and developed.

INDIVIDUAL RESPONSIBILITIES

  • Lead on the management of injuries to U9-U16 players (in liaison with the Head of Academy Sport Science and Medicine)

  • Co-ordinate the responsibilities and organisation of the Physiotherapy Interns; disseminate their rota and the schedule for prehabilitation sessions. Monitor and appraise their performance.

STAFF DEVELOPMENT

  • Observation of the junior members of staff, Academy Graduate Physiotherapist, part time Physiotherapists and Physiotherapy Interns, to provide guidance.

  • Assist the Senior Academy Physiotherapist in the appraisal of the part time physiotherapists.

  • Delivery of at least one internal professional development event for the medical department, one for the part time medical staff and one for the multidisciplinary team.

PERSON SPECIFICATION

ACADEMIC QUALIFICATIONS

ESSENTIAL REQUIREMENTS

  • BSc (Hons) Degree in Physiotherapy

  • CSP Member

  • HCPC registered

TECHNICAL/ PROFESSIONAL QUALIFICATIONS

ESSENTIAL REQUIREMENTS

  • FA Advanced Trauma and medical Management in Football (previously AREA)

  • FA Safeguarding qualification.

  • Current DBS clearance

DESIRABLE REQUIREMENTS

  • FA Level 1 Psychology Award


SKILLS & ABILITIES

ESSENTIAL REQUIREMENTS

  • Knowledge of musculoskeletal assessment and rehabilitation of elite level paediatric athletes

  • Ability to analyse and interpret movement patterns and posture

  • Experience and understanding of injury prevention

  • Able to work autonomously to manage your caseload

  • Excellent computer literacy, specifically in the use of Microsoft Office.

  • Understanding of safeguarding policies and procedures.

  • Knowledge of working within an elite Football Academy

DESIRABLE REQUIREMENTS

  • Forward thinking mindset to developing the department and programme

  • Understanding of the Elite Player Performance Plan and the PMA application.

PERSONAL REQUIREMENTS

  • Demonstrate the ability to mix with different departments effectively communicating and distributing information

  • Honesty

  • Hard working

  • Organised

  • Flexibility of working week

  • Evidence of a commitment to individual professional development

TERMS OF APPOINTMENT

  • 37.5 hours per week

  • 20 days annual leave (rising by 1 day per completed year of service, up to a maximum of 25 days, plus 8 statutory bank holidays) + 8 statutory bank holidays

  • Up to 6 months’ probation

SPECIAL CONDITIONS

  • Flexibility with working hours required to meet demands of the role

  • Full and clean UK driving licence

Only applicants that meet the above criteria will be considered for the role. Applicants must be able to demonstrate that they are eligible to live and work in the UK.

Under the Disclosure and Barring Service and in accordance with the Club’s own rules regarding Safeguarding the post-holder will be required to meet minimum criteria regarding Safeguarding and a Disclosure and Barring Check will be required in this post. Exceptions Order to Rehabilitation of Offenders Act 1974 applies.

Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme. If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Ticketing Advisor

Ticketing Advisor
location
BCFC Ticket Office
salary
Competitive

A fantastic opportunity has arisen to work within our ticketing department based at St. Andrew’s Trillion Trophy Stadium.

We are looking for highly motivated individuals to assist the Ticket Office on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase ticket sales and experience to all customers. The nature of the job will include working within our ticket offices and performing all ticketing related duties.

Responsibilities include:

  • To offer first class service to all customers, providing assistance wherever possible
  • Serving customers to tickets
  • Assisting customers with queries face to face at the ticket office or over the phones/emails
  • Operate a register in accordance with BCFC procedures (after training)
  • Keeping all areas of the ticket office, including all working spaces and back office, clean and tidy at all times
  • Sell merchandise over the phone
  • To answer telephone calls as quickly and efficiently as possible
  • Working knowledge of products that BCFC offer to facilitate additional sales. E.g. Consumer sales packages
  • To be pro-active in the prevention of customer complaints from all sides of the business
  • To make sure you represent Birmingham City Football Club in a professional manner at all times

Person Specification

  • A strong commitment to excellent customer service
  • The ability to work under pressure and handle challenging situations
  • Cash handling skills
  • The ability to sell and up-sell ticketing products
  • An understanding of retail laws, security and health and safety is desirable
  • Strong organisational and numeracy skills
  • Good communication skills including written and oral skills
  • Ability to work on own initiative and as part of a team
  • Must possess excellent attention to detail
  • Highly organised and uses initiative
  • Must be confident, enthusiastic and approachable and display a positive outlook and drive
  • Dependable, trustworthy and reliable

Applicants must be eligible to live and work in the UK.

BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.

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U18 Academy Physiotherapist

U18 Academy Physiotherapist
location
Birmingham
salary
£26,000 - £28,000

U18 Academy Physiotherapist

Term:Permanent

Department:Academy

Location:Trillion Trophy Training Centre, Redhill Road, Birmingham, B38 9EL

Hours of Work: Hours are set to meet the needs of the business but are a min of 37.5 hours per week

Application closing date:15/12/2019

A fantastic opportunity has arisen at our Club for an Academy Physiotherapist to join the Academy department. Responsibilities are as follows:

CORE RESPONSIBILITIES

  • Communicate and promote the Academy culture creating an elite environment for the development of young players.
  • Have consistently high standards.
  • Communicate and engage with staff/players/parents/guardians where appropriate.
  • Attend all club and departmental professional development events.
  • Actively engage in a fully functioning competency framework and integrated appraisal process.
  • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager.
  • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.

PHYSIOTHERAPY RESPONSIBILITIES

  • To ensure that medical notes are confidential as well as completed and uploaded to the PMA system within 24 hours.
  • Assessment and management of injuries and illnesses to the U18 squad, including relevant referral to internal and external health professionals.
  • Accurate recording of all injuries on the PMA system.
  • Maintain a comprehensive database of work conducted with athletes and coaches on the PMA and One Drive. To include current medical status, medical notes, rehabilitation and prehabilitation programmes, medical/orthopaedic/movement screen results, individual physical targets and session content and attendance.
  • Management, design and implementation (in liaison with Head of Sport Science and Medicine) of the medical, orthopaedic and movement screening programmes for U18 players.
  • Collate, analyse and feedback relevant medical information to the appropriate Club staff for all U18 players. This is to include updates on injured players, rehabilitation programmes, return to train/play dates and injury audits (but must respect and abide by medical confidentiality laws).
  • The delivery of warm up and cool down elements within the match day and coaching programme, as required, in relation to the syllabus identified in the Sport Science and Medicine strategy.
  • Assist with the delivery of individual and group strength and conditioning services to our U18 players, as necessary.
  • Design and dissemination of individual injury minimisation programmes.
  • Liaison with the Academy recruitment staff concerning appropriate medical information and consents for all U18 trialists.
  • Conduct appropriate screening of trialists to assist with recruitment.
  • Provision of medical cover for training and match day fixtures for our U18 squad.
  • Contribution to the player performance reviews within the PMA.
  • Work effectively with other support staff and services, including doctors/sport science services, to provide an integrated approach to performance enhancement.
  • Attendance at all team meetings and active inclusion in discussions.
  • Design and implementation (in liaison with Head of Sport Science and Medicine) of an Emergency Action Plan for each site that training/matches occur (where we are the “home” team).
  • Identify areas for development and work closely with the Academy Management Team, Sports Science & Medical Team & Multi-Disciplinary Teams to ensure necessary performance standards are met and developed.

INDIVIDUAL RESPONSIBILITIES

  • Lead on the management of injuries for U18 players, in liaison with the Head of Academy Sport Science and Medicine, and 1st team physiotherapists.Contribute to and monitor the management of the injuries to the U9-U23s players, where necessary.
  • Assist the Head of Academy Sport Science and Medicine with the recruitment of physiotherapy work placement students and part time physiotherapists, where necessary.

STAFF DEVELOPMENT

  • Observation of the junior members of staff, academy graduate physiotherapist, part time physiotherapists and physiotherapy work placement students, to provide guidance.
  • Delivery of at least one internal professional development event for the medical department, one for the part time medical staff and one for the multidisciplinary team.
  • Attend all club and departmental CPD events.

PERSON SPECIFICATION

ACADEMIC QUALIFICATIONS

ESSENTIAL REQUIREMENTS

  • BSc in Physiotherapy
  • Member of Chartered Society of Physiotherapy
  • HCPC registered Physiotherapist
  • FA Advanced Trauma and Medical Management in Football (previously AREA)
  • FA Child Welfare qualification. Current DBS clearance

DESIREABLE QUALIFICATIONS

  • MSc in Sports Medicine or working towards.

SKILLS & ABILITIES

ESSENTIAL REQUIREMENTS

  • Excellent verbal and written communication
  • Knowledge of musculoskeletal assessment and rehabilitation of elite level athletes (pediatrics & adult)
  • Ability to analyse and interpret movement patterns and posture
  • Experience and understanding of injury minimisation strategies.
  • Excellent computer literacy, specifically in the use of Microsoft Office.
  • Understanding of safeguarding policies and procedures.

DESIRABLE REQUIREMENTS

  • Understanding of the Elite Player Performance Plan and the PMA application.
  • 2 years’ experience working within professional football.
  • Forward thinking mindset to developing the department and programme.
  • Extensive experience in the management of MSK injuries.

PERSONAL REQUIREMENTS

  • Demonstrate the ability to mix with different departments effectively communicating and distributing information
  • Honesty
  • Hard working
  • Organised
  • Flexibility of working week
  • Evidence of a commitment to individual professional development

TERMS OF APPOINTMENT

  • 37.5 hours per week
  • 20 days annual leave (rising by 1 day per completed year of service, up to a maximum of 25 days, plus 8 statutory bank holidays) + 8 statutory bank holidays
  • Up to 6 months’ probation

SPECIAL CONDITIONS

  • Flexibility with working hours required to meet demands of the role
  • Full and clean UK driving licence

Only applicants that meet the above criteria will be considered for the role. Applicants must be able to demonstrate that they are eligible to live and work in the UK.

Under the Disclosure and Barring Service and in accordance with the Club’s own rules regarding Safeguarding the post-holder will be required to meet minimum criteria regarding Safeguarding and a Disclosure and Barring Check will be required in this post. Exceptions Order to Rehabilitation of Offenders Act 1974 applies.

Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

APPLY NOW

BCWFC Head of Youth Development

BCWFC Head of Youth Development
location
Birmingham
salary
Competitive

Job Title:BCWFC Head of Youth Development

Department:BCWFC

Reports to:BCWFC General Manager

Hours of work:37.5 hours per week (evenings and weekends required)

Salary:Competitive

Application Closing Date: 24/11/2019

Due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply and the role will be shut down as soon as a suitable candidate has been sourced.

To continue the progression of our thriving player and coach development programme across our Tier 1, Regional Talent Club and WSL Academy team, contributing to the ongoing success of our elite and proven talent pathway.

To manage the operations and implement the strategic direction of our WSL Academy programme, ensuring that there is a talent identification and development system that is effective from grass roots and school sport through to producing World Class players capable of sustained International success.

(The Head of Youth Development job is a dual-role; RTC Technical Director and WSL Academy Manager)

Roles and Responsibilities:

  • Work closely with the General Manager and RTC Manager to produce an innovative and progressive programme for players and staff that aid development within the club’s philosophy and strategic plans, ensuring that a regular and robust appraisal system is in place for players and staff
  • Ensure that high standards of session delivery across the 4 corners of learning are maintained and continually progressed, whilst also working to grow and oversee a continuous professional development programme, which includes a comprehensive mentoring strategy for coaches and performance staff in the RTC and the Academy
  • Manage all relationships and services provided to the club by key partners and stakeholders, ensuring communication is always maintained, internally and externally
  • Overseeing the development and management of all talent identification including working with the First Team Manager and Performance staff to integrate players into the First Team environment
  • Responsibility for meeting Licence requirements, compilation and submission of annual planning and reporting, budget management, and to ensure the club always adheres to The FA’s regulations and the rules of the competition
  • Ensuring the RTC and the Academy adheres to The FA standards for Safeguarding Children and that all coaching staff and volunteers meet the minimum requirements to perform their role as required by the FA and BCFC
  • Maintain and develop relations with International staff (Head Coach/Director of Elite Development/relevant age group coaches, performance support staff) and provide 1:1 performance reports for all Lionesses Pathway & England players
  • To ensure that the wellbeing and welfare of all players and staff is an operational priority at all times, working with the Club’s Safeguarding Manager, RTC Manager, General Manager and the Head of Player Welfare
  • To represent the Employer, Birmingham City Women FC in a professional manner at all times
  • To ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times
  • Any other duties as deemed necessary by your Line Manager or Head of Department

PERSON SPECIFICATION

Education/Qualifications

Essential:

  • Degree or equivalent;
  • A full driving licence and access to a vehicle
  • UEFA A Licence
  • FA Youth Award – Module 1 and 2
  • FA Licensed
  • FA Emergency First Aid Qualification (up to date)
  • FA Safeguarding Children Workshop certificate (up to date)

Desirable:

  • Sport related or business management degree

Skills & Abilities

Essential:

  • Experience in a talent development role and ideally within a sports club/ development environment
  • Experience working with young people and their holistic development;
  • Experience of writing and delivering strategy;
  • Excellent communication skills with the ability to build meaningful, strong strategic relationships with Club staff, parents and Academy stakeholders
  • Aware of diversity and equality challenges in football;
  • Commitment to the long-term development of the game;
  • Track record of consistent high performance in a professional environment;
  • Strong IT and project management skills;
  • Track record of managing and developing staff
  • An understanding of current Regional Talent Club structures & FA Girls and Womens Pathway

Desirable:

  • Masters of equivalent in Elite Practice and / or Talent Development.
  • Passion to develop players in the women’s game.

Personal Requirements:

  • Flexible approach to working hours including a willingness to work evening and weekends
  • Ability to actively contribute to, lead and be part of a successful team
  • Pro-active and reliable
  • Enthusiastic, confident and helpful nature

Terms of Appointment

  • 37.5 hours per week
  • 20 days annual leave rising by 1 day per year up to a total of 25 (pro rata for part time hours)
  • 8 statutory bank holidays
  • 6 months’ probation

Special Conditions

  • Flexibility with working hours required to meet demands of the role.
  • Evenings and weekend work is required.
  • Applicants must be eligible to live and work in the UK. This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974
  • Full and clean UK driving licence

Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, contributory pension, life assurance 2 x salary, free car parking, free gym membership, two free season tickets and membership to Blues Loyalty Scheme. If you are offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

Applicants must be able to evidence that they are eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

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Advertising Sales Executive

Advertising Sales Executive
location
St Andrew’s Trillion Trophy Stadium
salary
£19,000

Job Title: Advertising Sales Executive

Department: Commercial

Reports to: Commercial Manager

Location: St Andrew’s Trillion Trophy Stadium, Birmingham, B9 4RL

Hours of work: 37.5 hours per week (Attendance at all home match days and other club events as and when required)

Salary: £19,000

Application Closing Date: 26/11/2019

We are looking for an Advertising Sales Executive to join our thriving Commercial Team based at St. Andrews Trillion Trophy Stadium.This role requires a tenacious professional who is business focused with a proactive sales approach to securing new business through the sales of advertising and sponsorship inventory.

Reporting to the Head of Commercial you will be required to attain and exceed sales targets through the active selling of the advertising and sponsorship portfolio, with a primary focus on maximizing digital advertising sales.

As an Advertising and Sales Executive you will be required to have the combined skills of sales, management, excellent organization, with the ability to understand the immersing digital market and maximize these opportunities.You will be required to have contact with new and existing customers through cold calling, warm leads and referrals, with a clear focus on being able to identify and pitch our digital inventory to new potential clients.

On match days the successful candidate will be required to work alongside the commercial team to ensure smooth delivery of match-days and to assist in managing key account activation, alongside the clubs Senior Key Account Executive.

Roles and Responsibilities:

  • To attain and exceed personal targets set by the Chief Commercial Officer;
  • Source and develop new clients by actively selling the advertising and sponsorship portfolio both on and offline via cold calling, ecommerce, social media and face to face activity;
  • Identify and deliver new Advertising and Sponsorship sales with a clear focus on the digital inventory;
  • Oversee and develop the club’s social media sales profile such as LinkedIn, Facebook and twitter;
  • To assist with the development and implementation of sales and marketing plans;
  • To establish and maintain professional working relationships, documenting and processing client’s requirements;
  • Keep abreast of movements in the advertising and sponsorship industry and report to the Commercial Manager;
  • Other duties as required. The scope of these duties may be extended as dictated by the changing requirements of the department and the organisation, and therefore, the role may require additional ad-hoc duties as reasonably required.

PERSON SPECIFICATION

Skills & Abilities

Essential:

  • Possess good negotiation skills and pro-active sales ability
  • Have a persuasive diplomatic approach
  • Excellent written and verbal communication skills
  • Computer literate
  • Able to work in a team or on own initiative and liaise with people at all levels
  • The ability to work to tight deadlines and well organised

Personal Requirements:

  • Be of smart appearance and professional manner
  • Must adhere to confidentiality and data protection procedures at all times

Terms of Appointment

  • 20 days holiday rising by 1 day per year completed up to a maximum of 25 days plus 8 bank holidays
  • 6 month probation period

Special Conditions

  • Flexibility with working hours required to meet demands of the role
  • Applicants must be eligible to live and work in the UK
  • Full and clean UK driving licence

Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits including; contributory pension scheme, life assurance 2 x salary, free car parking, free gym membership, two free season tickets and membership to Blues Loyalty Scheme.If you are offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

Applicants must be able to evidence that they are eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

Please note that due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply and the role will be closed as soon as a suitable candidate has been sourced. 

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