Work Experience Requests

BCFC get a high number of requests for work experience placements on a daily basis and the Club are committed to supporting the Communities in which we work. However, due to limited capacity and resources we have very few opportunities available for work experience placements and those we do have available, are fulfilled through our work with our charity partners, which are chosen on an annual basis and will be published on our careers site. This means that unfortunately we are unable to accept or agree ad-hoc requests for work experience placements.

Acceptable Forms of Identification

You may be required to provide evidence of your eligibility to work in the UK - you can view a PDF chart of acceptable documents here.

Kiosk Staff/Retail Catering Assistants

Kiosk Staff/Retail Catering Assistants
location
Birmingham
salary
Competitive

Department: Retail Catering

Hours of Work: Match Days and Events

Closing Date: Applicants will be interviewed as and when they apply

We have a great opportunity to gain experience in a fun, fast-paced environment and earn extra income. People are the heart and soul of our business – our supporters, staff and guests. Our mission is to make all visitors to the Club happy, with our winning combination of great tasting food and drink, and service with a smile. And that’s why we endeavour to hire the best.

We’re always on the lookout for enthusiastic and talented people who will brighten our guest’s day. Our staff come from diverse backgrounds but they all have one thing in common: an upbeat positive attitude.

The Club are well aware that to be successful we must carefully develop and train our staff. Teamwork is vital and everyone is important whatever their role. Our philosophy is simple; you provide the enthusiasm – we’ll provide the training and support. And advancement is there for those who want it – many of our Retail Catering Assistants have progressed to become Retail Catering Team Leaders or Stand Managers.

In addition to progression opportunities there are also a number of benefits offered to our staff including 10% discount on retail merchandise in the Superstore, flexible working hours, Awards Evenings, and opportunities to gain recognised training qualifications.

If you’re hard working, passionate about food and drink, and have a good sense of humour, you’ll probably enjoy working at Birmingham City Football Club. The ideal candidate will possess excellent customer service skills and will be a hardworking, proactive and friendly team player with an infectious smile.

Suitable applicants will be interviewed as and when they apply.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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Hospitality Bar Assistants

Hospitality Bar Assistants
location
Birmingham
salary
Competitive

Term: Matchdays and Events as Required

Department: Corporate Hospitality

Location: St. Andrew's Trillion Trophy Stadium

Salary: Competitive

Minimum Age: 18

Application closing date: Applicants will be interviewed during June and July.

We are looking for enthusiastic and reliable individuals to work within our award winning Corporate Hospitality department at St. Andrew’s on matchdays, and for conferences and events throughout the year.

With suites and bars across the 4 stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages, however training will be provided for candidates who show enthusiasm and a positive attitude.

The main responsibilities of the role include:

  • Serving alcoholic beverages and soft drinks to guests and customers in corporate suites, boxes and bars
  • Providing and maintaining a high standard of customer service
  • Building rapport with guests and customers
  • Ensuring the Clubs hygiene, health and safety and equal opportunities policies are followed
  • Cash handling

The ideal candidate will be well presented, polite, confident and friendly. Previous bar experience would be an advantage and you must be able to work well under pressure in a busy, quality driven environment whilst maintaining a friendly approachable manner. If this is you, we are looking forward to receiving your application!

There are opportunities for progression to Team Leader and Supervisors for exceptional candidates, so line management or supervisory skills are also highly desirable.

Applicants must be over 18 and be happy to work with alcohol.

Applicants must be eligible to live and work in the UK and will need to bring proof of ID at interview stage.

Birmingham City F C is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Service Staff

Hospitality Service Staff
location
Birmingham
salary
Competitive

Department: Corporate Hospitality

Hours of Work: Match Days and Events

Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Up to £7.50 per hour

Birmingham City Football Club are looking for enthusiastic and reliable individuals to work with our award-winning Hospitality Service Staff at St. Andrew’s within suites, lounges and bars throughout the Stadium. Responsible to Hospitality Team Leaders and Supervisors, you will be part of a team helping the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. Hospitality Service Staff, will be involved in serving first class food and a range of drinks including alcoholic beverages (anyone serving alcoholic drinks must be over 18).

GENERAL RESPONSIBILITIES

  • Providing and maintaining a high standard of customer service and building rapport with guests
  • Taking orders and serving food and drinks in one of our corporate areas or bars
  • Ensuring company policies, hygiene, health and safety are followed

The ideal candidate will be well presented, polite, confident, welcoming, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for certified training and career development within the Club for candidates who shine. Some previous experience is desirable but not essential as training will be given.

We offer full training and ongoing development, and there are career opportunities and the chance to progress for candidates who show skill, initiative, enthusiasm and reliability.

If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Supervisors

Hospitality Supervisors
location
Birmingham
salary
Competitive
Job TitleHospitality Supervisor
DepartmentCorporate Hospitality
Reports to Corporate Hospitality Manager
Hours of workMatchdays and Events as required
Purpose of the PostTo facilitate an efficient, safe and outstanding service to customers and organise staff members to provide these goals.

SCOPE OF DUTIES

  • Facilitate smooth running of service
  • Deliver briefing and motivate staff
  • Organise staff, their responsibilities and operational areas
  • Delegate staff sections
  • Liaise between kitchen and restaurant
  • Ensure all duties are carried out at the end of service
  • Complete feedback sheet
  • Organise and deliver training to staff in conjunction with the Corporate Hospitality Manager
  • Build rapport with customers

GENERAL ROLES & RESPONSIBILITIES

  • Ensure compliance with all the Policies and Procedures contained within the Casual Workers Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Any other duties as deemed necessary by your Line Manager or Head of Department.

ESSENTIAL REQUIREMENTS
EXPERIENCE
  • Serving the public
  • Hospitality, events, banqueting, restaurant or bar service, catering, retail or similar experience
  • Proven record of managing individuals and teams
  • Ability to perform well under pressure
  • Good organisational skills
  • Able to train staff
    • Able to complete written records in a timely manner
    • Confidence to brief staff and recognise training needs
    • Able to organise more than one operational area at a time
SKILLS & ABILITIES
  • Good customer service skills, technical skills and attention to detail
  • Able to work on your own initiative and motivate others
  • Demonstrate awareness of a wide variety of professional practices
  • Ability to problem solve at all times
  • Effective written and verbal communication skills
  • Able organise aspects of service and relay information to the kitchen and associated staff
  • Ability to organise and deliver training
  • Wine and bar service skills
  • Work in an organised manner
  • To work as an effective team member under pressure and to deadlines
  • Up to date skills knowledge
    • Able to promote food and drinks as required
    • Confidence to contribute effectively in meetings

EDUCATION/QUALIFICATIONS

  • Basic Food Hygiene
  • Relevant qualification in restaurant, food and beverage service or similar substantial experience

Desirable

    • Degree or senior management experience
    • Advanced hygiene, safety and first aid qualifications
    • Excellent understanding of current health, safety and hygiene legislation.


    PERSONAL REQUIREMENTS
    • Smart appearance and high standard of hygiene and a flexible attitude
    • High level of commitment and enthusiasm for the job
    • Must adhere to confidentiality and data protection procedures at all times
    TERMS OF APPOINTMENT
    • Zero hours contract
    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK.
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    Kitchen Porters

    Kitchen Porters
    location
    Birmingham
    salary
    Competitive

    Birmingham City Football Club is looking for a number of Kitchen Porters to cover matches and events on an ad hoc basis.

    Kitchen Porters assist the back and front of house operations by providing an excellent level of cleanliness, and that turnaround of crockery and cutlery is efficient to ensure food and service is given to customers at all times.

    Typical hours will be 4pm until midnight in the evenings and weekends so you must be prepared to work and commute at unsociable hours. However, on occasion you may be requested to cover other shifts to cover for holidays etc.

    The main responsibilities of the role are:

    • To keep the kitchens clean and hygienic at all times
    • To be responsible for the cleaning of back of house areas to the highest standard during the shift period
    • To have responsibility for the removal of rubbish from the kitchen areas and the correct and appropriate storage in the loading bay.
    • To continuously replenish paper rolls and fill soap dispensers throughout the kitchen areas during the shift
    • To be responsible for taking the clean cutlery and crockery between event rooms, kitchens and dish wash area.
    • To assist with deliveries and help the Head Porter.

    The ideal candidate must be hard working and proactive in an extremely busy environment.

    Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community. Applicants must be eligible to live and work in the UK.

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    Chefs

    Chefs
    location
    Birmingham
    salary
    Competitive

    Department: Executive Kitchen

    Term: Home Matchdays and Events as required

    Location: St. Andrew’s Trillion Trophy Stadium, Cattell Road, Birmingham, B9 4RL

    Salary: Competitive – Depending on skills

    Application Closing Date: Ongoing

    Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday and event cuisine is of the very highest standard. We are currently looking for a number of qualified Chefs at all levels, who can help us cover home matches and events. The role entails the preparation and cooking of high quality food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

    Responsibilities include:

    • Assisting the Executive Chef in food preparation maintaining high culinary standards
    • Ensuring that dishes are prepared and served on time
    • Making sure that all the items of food offered to our customers on the menus are available
    • Keeping the kitchen in a clean and workable condition at all times
    • Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

    Candidates MUST possess the following qualifications and/or relevant experience. Please detail in your application how you meet these criteria.

    • Senior Sous Chef – A Michelin rated level Chef or Head Chef in 4 star hotels (includes Specialist Pastry Chefs). A fully qualified Chef responsible for overseeing matchday catering in a specific stand/area under direct supervision from the Executive Head Chef.
    • Sous Chef - Fully qualified Chef with over 15 year’s experience at 2 rosette stars level. Able to run their own section and/or area of the Stadium in the absence of the Senior Sous Chef.
    • Senior Chef de Partie - Fully qualified Chef with up to 15 year’s experience and 4-star hotel background. Qualified Chef will have the competence to run and manage a kitchen department and to report directly to the Senior Sous Chef.
    • Chef de Partie - Fully qualified Chef with predominantly pub experience (i.e. non fine dining) with over 4 year’s experience. Qualified chef to NVQ Level 1 and 2 who is competent to take control of any given department in the Kitchen.
    • First Commis Chef - Fully qualified Chef up to NVQ Level 1 or 2 with little experience but competent to take instructions in all kitchen departments from a Chef de Partie.
    • Trainee Chef - No formal qualifications but will be currently studying for a formal catering qualification and wishes to progress. Must be able to demonstrate a real passion to learn.

    The ideal candidate will also possess the following attributes:

    • Hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment
    • Excellent communication skills
    • An excellent eye for detail
    • Excellent organisational skills
    • Experience of various cooking methods, ingredients, equipment, and procedures
    • Knowledge of Food Safety Law
    • Be passionate about food and looking to develop their professional career

    Please note: only applicants who demonstrate on their application form that they meet the above criteria will be shortlisted for an interview.

    Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application which type of contract you would prefer.

    What we offer

    • Competitive rates
    • The opportunity to develop your skills and experience in an elite environment and help build the foundations of your future career
    • The chance to work in a fantastic team environment
    • Ongoing learning and development opportunities
    • 10% discount in the Club’s Retail Superstore

    How to Apply

    To apply for this exciting opportunity, please fill in our online application form, which has been designed to be quick and easy for you to use.

    Anyone interested should apply online at the following link. CV’s will not be accepted.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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    Payroll Officer

    Payroll Officer
    location
    St. Andrew's Stadium
    salary
    Competitive

    We currently require a Payroll Officer to work within our Finance department to support a monthly payroll of approximately 1000 employees.

    Applicants should have full knowledge of all aspects of payroll and related procedures and be able to process a payroll from start to finish including accurate processing of new starters and leavers.

    The ideal applicant will have worked within a similar busy payroll environment with the ability to work under pressure and work to strict deadlines. Excellent administration and organisational skills are required.

    Due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply and the role will be shut down as soon as a suitable candidate has been sourced.


    PERSON SPECIFICATION

    Education/Qualifications

    Desirable

    • GCSE’S Mathematics Grade A-C

    Skills & Abilities

    Essential

    • Full knowledge of all aspects of payroll

    • Understanding of using SAGE

    • Ability to organise and work to tight deadlines

    • Good organisational and communication skills

    • Must possess excellent attention to detail

    • Manages their own development

    • Accurate data entry skills
    • Keyboard skills, including use of Word, Excel and Outlook

    • Fluent in English Language

    Desirable

    • Worked within football previously

    • Previous dealings with HMRC

    Personal Requirements

    • Enthusiastic, self-motivated, flexible and proactive approach to workload

    • Proactive and helpful attitude

    • Role models good team behaviour

    • Takes full accountability for all their decisions and how they impact others

    • Ability to work flexible hours

    Applicants must be eligible to live and work in the UK.

    Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.

    Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme. If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

    Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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    Academy Host Family

    Academy Host Family
    location
    Home
    salary
    Dependent on role

    We are currently seeking host family providers, couples or singles, to support our elite young players who need to live away from home to undertake their football training at our club.

    Host families would be required to provide homely accommodation throughout the season. The actual accommodation needed is a double bedroom with strong WIFI connection. Access to public transport and local amenities is desirable. The host families we are looking for would preferably be situated within a 10-minute drive of Wast Hills Training Ground.

    Our placements vary from short-term to long-term, with some specialist accommodation, offering short notice limited accommodation for trialists or holiday cover for other host families.

    Host families would be required to guide our young players by teaching them basic independent living skills such as washing, cooking cleaning after themselves alongside self care skills, for example, how to book medical appointments. Young players are also paid a ‘wage’ so may also require guidance on saving and budgeting. The host family will be required to provide some meals (dependent upon the Academy schedule) in line with the basic nutrition guide provided by the Academy.

    Hosts are encouraged to include young players in family life, and scholars are expected to respect their host family’s way of life in return for being accepted as a family member. Both hosts and young players are given guidelines explaining what is expected of each of them. All our host families are regularly visited and inspected by us. Additionally, they formally undertake to protect and care for the young players in their charge.

    The Football Club is committed to equal opportunities as well as safeguarding, promoting the welfare of children, young people and vulnerable adults. Any applicant wishing to be considered as a host family will need to demonstrate they are able to share this commitment.

    As part of this commitment, Host Families are required to attend Safeguard Training every three years which is delivered by the Football Association/Football League. Hosts family members and any other persons over the age of 16 who reside at the address, are legally required to complete enhanced DBS checks, subscribe to the DBS Update Service on an annual basis and to authorise the Club to obtain a medical report from their GP. Fees for checks will be reimbursed.

    Applicants must be eligible to live and work in the UK.BCFC is an equal opportunities employer and welcomes applicants from all sectors of the community.

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    Fastpay Stadium Hawkers

    Fastpay Stadium Hawkers
    location
    St. Andrew's Stadium
    salary
    up to £7.50 per hour plus commission

    Department:Retail Catering

    Hours of Work: Match Days

    Location:St Andrews Stadium, Birmingham, B9 4RL

    Salary:Up to £7.50 plus bonus

    Application closing date:Ongoing

    We all know someone with the gift of the gab!Is this you?This season Birmingham City continue to move towards going cashless with fans using our proprietary “Fastpay” system to purchase goods within the stadium. As a Stadium Hawker you are responsible for achieving consistently high service standards by offering information on the Fastpay system and processing transactions to top up fans’ cashless accounts within the concourses at St. Andrew’s Trillion Stadium.You will have the ability to build rapport and forge relationships with Supporters so they come back to you at each match.

    Duties will include (but are not limited to):

    Explaining the process and benefits of the Fastpay system

    Handing out printed information to fans on Fastpay

    Processing top up transactions by cash or card

    For our hawkers that have a knack for selling we pay enhanced pay rates for every target that is met. The more you sell the more you can earn.

    Requirements

    • You will be working in a busy environment which requires consistency in customer service, flexibility and being able to work well under pressure.
    • Experience in a similar role is beneficial but not necessary as training will be given.
    • You will need to be reliable and flexible as you will be required to work every home match, evening matches will have late finishes.
    • Proof of eligibility to work within the UK must be provided at first interview.
    • Live within travelling distance of Birmingham.

    Person Specification

    We are looking for trustworthy people with an outgoing personality, confidence, enthusiasm, and the initiative to share their passion for the hospitality industry in delivering service with a smile.A good sense of humour is also welcome!

    Birmingham City FC is an equal opportunity employer and welcomes applications from all sectors of the Community.

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    BCWFC Sports Therapist

    BCWFC Sports Therapist
    location
    Redditch United
    salary
    £15 per hour

    Job Title:Sports Therapist/Physiotherapist

    Department:Birmingham City – Regional Talent Club

    Term: Self Employed

    Location:Redditch United

    Hours of work:Part Time (Various hours available) (Includes evenings and occasional weekends)

    Salary:£15ph

    Application Closing Date: 22/09/2019

    An excellent opportunity has arisen for a Sports Therapist/Physiotherapist within Birmingham City. Based at Redditch United, we are looking for a highly motivated individual, who possesses knowledge ofworking with young players (age 8-19).

    The main responsibilities of the role include:

    • To work with the BCWFC medical staff to deliver therapy services to BCWFC players (8-19 yrs). You will also be responsible for pitch side assessment and treatment of the players during training and match days.
    • To promote and protect the health & wellbeing of all BCWFC Regional Talent Club players, whilst working within the code of conduct and good practice of the Society of Sports Therapists.
    • To keep up to date medical records and assist where necessary with an audit of injuries, musculoskeletal screening and delivery of individual or group prevention programmes.
    • To work efficiently with a multidisciplinary team including Doctors, Sport Scientists, Strength & Conditioning Coaches and Coaches.
    • Present at all home and away games (set-up, treatment of players before game, warm-up and after –game), attendance at all club training sessions each week.
    • To keep legally bound, up to date, accurate medical documentation and ensure all medical documentation is secure, organised, accurate and up to date as present for relevant parties as required.
    • Any other duties as deemed necessary by your Line Manager or Head of Department

    PERSON SPECIFICATION

    Education/Qualifications

    Essential

    • BSc (Hons) Sports Therapy (or relevant Physiotherapy Qualification)
    • Registered member of the Society of Sports Therapists (Insured)
    • FA Basic First Aid in Sport (BFAS)
    • FA Safeguarding & Protecting Children Workshop completed
    • FA DBS

    Desirable

    • IFAS

    Skills & Abilities

    Essential

    • Ability to communicate as part of a team effectively, using a variety of communication tools (verbal, written, digital) ensuring clarity of information.
    • Demonstrate experience of high level management of sports-related medical problems including emergency sports trauma.
    • Ability to work within timescales & under pressure, with an attention to detail & accuracy.
    • PC proficient.
    • Positive approach to team work and respect for others.

    Desirable

    • Understanding of the FA Girls & Women’s Player Pathway.
    • Knowledge and understanding of working with female footballers.
    • Previous experience of working at an elite sport level.
    • Ability to organise and prioritise own workload.

    Personal Requirements

    • Must adhere to confidentiality and data protection procedures at all times
    • Ability to communicate appropriately with all ages and remain professional
    • Enthusiastic, self-motivated, flexible and proactive approach to workload
    • Ability to work flexible hours, including evenings, weekends and holidays
    • Applicants must be eligible to live and work in the UK.

    Applicants must be able to evidence that they are eligible to live and work in the UK. Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

    APPLY NOW

    Academy Physiotherapist U9-U16

    Academy Physiotherapist U9-U16
    location
    Trillion Trophy Training Centre
    salary
    Competitive

    Hours of Work: Hours are set to meet the needs of the business but are a min of 37.5 hours per week

    Application closing date:31/08/19

    A fantastic opportunity has arisen at our Club for an Academy Physiotherapist to join the Academy department. Responsibilities are as follows:

    CORE RESPONSIBILITIES

    • Communicate and promote the Academy culture creating an elite environment for the development of young players.

    • Have consistently high standards.

    • Communicate and engage with parents/guardians where appropriate.

    • Attend all professional development events.

    • Actively engage in a fully functioning competency framework and integrated appraisal process.

    • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager.

    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.

    PHYSIOTHERAPY RESPONSIBILITIES

    • Implementation of Sport Science and Medicine strategy across all the development phases.

    • Assessment and management of injuries and illnesses to all our Academy Players, including relevant referral to internal and external health professionals.

    • Management, design, and implementation (in liaison with Head of Sport Science and Medicine) of the medical, orthopaedic and movement screening programmes for U9-U16 players.

    • Conduct appropriate screening of trialists to assist with recruitment.

    • Design and dissemination of individual injury prevention programmes.

    • The delivery of individual and group prehabilitation services to our Academy players.

    • Provision of medical cover for training and match day for U9-U23 fixtures.

    • Contribution to the player performance reviews within the PMA.

    • Accurate recording of all injuries on the Medical Injury Database and Academy Online Management Tool. To ensure that medical notes are complete and confidential.

    • Maintain a comprehensive database of work conducted with athletes and coaches on the PMA and One Drive. To include current medical status, medical notes, rehabilitation and prehabilitation programmes, medical/orthopaedic/movement screen results, individual physical targets and session content and attendance.

    • Collate, analyse, and feedback relevant medical information to the appropriate Club staff for all Academy players. This is to include updates on injured players, rehabilitation programmes, return to train/play dates and injury audits (but must respect and abide by medical confidentiality laws).

    • Work effectively with other support staff and services, including doctors/sport science services, to provide an integrated approach to performance enhancement.

    • Attendance at all team meetings and active inclusion in discussions.

    • Design and implementation (in liaison with Head of Sport Science and Medicine) of an Emergency Action Plan for each site that training/matches occur (where we are the “home” team).

    • Identify areas for development and work closely with the Academy Management Team, Multi-Disciplinary Teams to ensure necessary performance standards are met and developed.

    INDIVIDUAL RESPONSIBILITIES

    • Lead on the management of injuries to U9-U16 players (in liaison with the Head of Academy Sport Science and Medicine)

    • Co-ordinate the responsibilities and organisation of the Physiotherapy Interns; disseminate their rota and the schedule for prehabilitation sessions. Monitor and appraise their performance.

    STAFF DEVELOPMENT

    • Observation of the junior members of staff, Academy Graduate Physiotherapist, part time Physiotherapists and Physiotherapy Interns, to provide guidance.

    • Assist the Senior Academy Physiotherapist in the appraisal of the part time physiotherapists.

    • Delivery of at least one internal professional development event for the medical department, one for the part time medical staff and one for the multidisciplinary team.

    PERSON SPECIFICATION

    ACADEMIC QUALIFICATIONS

    ESSENTIAL REQUIREMENTS

    • BSc (Hons) Degree in Physiotherapy

    • CSP Member

    • HCPC registered

    TECHNICAL/ PROFESSIONAL QUALIFICATIONS

    ESSENTIAL REQUIREMENTS

    • FA Advanced Trauma and medical Management in Football (previously AREA)

    • FA Safeguarding qualification.

    • Current DBS clearance

    DESIRABLE REQUIREMENTS

    • FA Level 1 Psychology Award


    SKILLS & ABILITIES

    ESSENTIAL REQUIREMENTS

    • Knowledge of musculoskeletal assessment and rehabilitation of elite level paediatric athletes

    • Ability to analyse and interpret movement patterns and posture

    • Experience and understanding of injury prevention

    • Able to work autonomously to manage your caseload

    • Excellent computer literacy, specifically in the use of Microsoft Office.

    • Understanding of safeguarding policies and procedures.

    • Knowledge of working within an elite Football Academy

    DESIRABLE REQUIREMENTS

    • Forward thinking mindset to developing the department and programme

    • Understanding of the Elite Player Performance Plan and the PMA application.

    PERSONAL REQUIREMENTS

    • Demonstrate the ability to mix with different departments effectively communicating and distributing information

    • Honesty

    • Hard working

    • Organised

    • Flexibility of working week

    • Evidence of a commitment to individual professional development

    TERMS OF APPOINTMENT

    • 37.5 hours per week

    • 20 days annual leave (rising by 1 day per completed year of service, up to a maximum of 25 days, plus 8 statutory bank holidays) + 8 statutory bank holidays

    • Up to 6 months’ probation

    SPECIAL CONDITIONS

    • Flexibility with working hours required to meet demands of the role

    • Full and clean UK driving licence

    Only applicants that meet the above criteria will be considered for the role. Applicants must be able to demonstrate that they are eligible to live and work in the UK.

    Under the Disclosure and Barring Service and in accordance with the Club’s own rules regarding Safeguarding the post-holder will be required to meet minimum criteria regarding Safeguarding and a Disclosure and Barring Check will be required in this post. Exceptions Order to Rehabilitation of Offenders Act 1974 applies.

    Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme. If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

    Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    Academy Driver

    Academy Driver
    location
    TTTC
    salary
    Minimum wage

    Core Responsibilities:

    • Communicate and promote the Academy culture creating an elite environment for the development of young players.
    • Have consistently high standards.
    • Communicate and engage with parents/guardians where appropriate.
    • Attend all professional development events.
    • Actively engage in a fully functioning competency framework and integrated appraisal process.
    • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager where required.
    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equality & Diversity, Safeguarding and Health & Safety Policies and Procedures at all times.

    Transport Responsibilities:

    • Safe & timely transportation academy players to and from training and matches.
    • Liaising with Academy Transport & Matchday Coordinator with regards to driving schedule.
    • Ensuring the wellbeing of Academy players at all times whilst under your supervision; liaising with the Club’s Safeguarding Services Manager on all safeguarding related matters.
    • Liaising with parents and third parties associated with the Academy Programme.
    • Ensuring the Academy vehicles are kept tidy and well maintained at all times.
    • Maintaining records required for compliance with legal and Club regulations, including driver’s log of hours and vehicle mileage log books.
    • Promptly communicate and delays to the Transport & Matchday Coordinator in regards to breakdowns, weather conditions, traffic or other emergencies.
    • Any other duties as deemed necessary by your Line Manager or Head of Department.
    • Safe and legal operation of a company vehicles at all times.
    • Safe and timely transportation of company goods.

    PERSON SPECIFICATION

    Essential requirements:

    • Possession of a full UK driving licence that allows the use of 18 seat minibuses (maximum of 3 points on current UK driving licence)
    • Punctual and reliable
    • Ability to deliver excellent customer service and the ability to deal with challenging customer service scenarios
    • Excellent accuracy and attention to detail
    • Good geographical knowledge of the surrounding areas
    • Applicants must be eligible to live and work in the UK. This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974.

    Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

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    Ticketing Advisor

    Ticketing Advisor
    location
    BCFC Ticket Office
    salary
    Competitive

    A fantastic opportunity has arisen to work within our ticketing department based at St. Andrew’s Trillion Trophy Stadium.

    We are looking for highly motivated individuals to assist the Ticket Office on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase ticket sales and experience to all customers. The nature of the job will include working within our ticket offices and performing all ticketing related duties.

    Responsibilities include:

    • To offer first class service to all customers, providing assistance wherever possible
    • Serving customers to tickets
    • Assisting customers with queries face to face at the ticket office or over the phones/emails
    • Operate a register in accordance with BCFC procedures (after training)
    • Keeping all areas of the ticket office, including all working spaces and back office, clean and tidy at all times
    • Sell merchandise over the phone
    • To answer telephone calls as quickly and efficiently as possible
    • Working knowledge of products that BCFC offer to facilitate additional sales. E.g. Consumer sales packages
    • To be pro-active in the prevention of customer complaints from all sides of the business
    • To make sure you represent Birmingham City Football Club in a professional manner at all times

    Person Specification

    • A strong commitment to excellent customer service
    • The ability to work under pressure and handle challenging situations
    • Cash handling skills
    • The ability to sell and up-sell ticketing products
    • An understanding of retail laws, security and health and safety is desirable
    • Strong organisational and numeracy skills
    • Good communication skills including written and oral skills
    • Ability to work on own initiative and as part of a team
    • Must possess excellent attention to detail
    • Highly organised and uses initiative
    • Must be confident, enthusiastic and approachable and display a positive outlook and drive
    • Dependable, trustworthy and reliable

    Applicants must be eligible to live and work in the UK.

    BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.

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    U23s Academy Physiotherapist

    U23s Academy Physiotherapist
    location
    Trillion Trophy Training Centre
    salary
    £30,000

    A fantastic opportunity has arisen for an U23s Academy Physiotherapist to join the Academy department.

    The main responsibilities of the role include:

    • Communicate and promote the Academy culture creating an elite environment for the development of young players.

    • Have consistently high standards.

    • Communicate and engage with staff/players/parents/guardians where appropriate.

    • Attend all club and departmental professional development events.

    • Actively engage in a fully functioning competency framework and integrated appraisal process.

    • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager.

    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.

    • To ensure that medical notes are confidential as well as completed and uploaded to the PMA system within 24 hours.

    • Assessment and management of injuries and illnesses to the U23s squad, including relevant referral to internal and external health professionals.

    • Accurate recording of all injuries on the PMA system.

    • Maintain a comprehensive database of work conducted with athletes and coaches on the PMA and One Drive. To include current medical status, medical notes, rehabilitation and prehabilitation programmes, medical/orthopaedic/movement screen results, individual physical targets and session content and attendance.

    • Management, design and implementation (in liaison with Head of Sport Science and Medicine) of the medical, orthopaedic and movement screening programmes for U23 players.

    • Collate, analyse and feedback relevant medical information to the appropriate Club staff for all U23 players. This is to include updates on injured players, rehabilitation programmes, return to train/play dates and injury audits (but must respect and abide by medical confidentiality laws).

    • The delivery of warm up and cool down elements within the match day and coaching programme, as required, in relation to the syllabus identified in the Sport Science and Medicine strategy.

    • Assist with the delivery of individual and group strength and conditioning services to our U23 players, as necessary.

    • Design and dissemination of individual injury minimisation programmes.

    • Liaison with the Academy recruitment staff concerning appropriate medical information and consents for all U23 trialists.

    • Conduct appropriate screening of trialists to assist with recruitment.

    • Provision of medical cover for training and match day fixtures for our U23 squad.

    • Contribution to the player performance reviews within the PMA.

    • Work effectively with other support staff and services, including doctors/sport science services, to provide an integrated approach to performance enhancement.

    • Attendance at all team meetings and active inclusion in discussions.

    • Design and implementation (in liaison with Head of Sport Science and Medicine) of an Emergency Action Plan for each site that training/matches occur (where we are the “home” team).

    • Identify areas for development and work closely with the Academy Management Team, Sports Science & Medical Team & Multi-Disciplinary Teams to ensure necessary performance standards are met and developed.

    • Lead on the management of injuries for U23 players, in liaison with the Head of Academy Sport Science and Medicine, and 1st team physiotherapists.Contribute to and monitor the management of the injuries to the U9-U18s players, where necessary.

    • Assist the Head of Academy Sport Science and Medicine with the recruitment of physiotherapy work placement students and part time physiotherapists, where necessary.

    • Observation of the junior members of staff, academy graduate physiotherapist, part time physiotherapists and physiotherapy work placement students, to provide guidance.

    • Delivery of at least one internal professional development event for the medical department, one for the part time medical staff and one for the multidisciplinary team.

    • Attend all club and departmental CPD events.

    Person Specification

    Essential Qualifications:

    • BSc in Physiotherapy.

    • Member of Chartered Society of Physiotherapy.

    • HCPC registered Physiotherapist.

    Essential Skills and Abilities:

    • Excellent verbal and written communication.

    • Knowledge of musculoskeletal assessment and rehabilitation of elite level athletes (pediatrics & adult).

    • Ability to analyse and interpret movement patterns and posture.

    • Experience and understanding of injury minimisation strategies.

    Desirable Skills and Abilities:

    • Understanding of the Elite Player Performance Plan and the PMA application.

    • 3 years’ experience within professional football at 1st team or U23s level.

    • Forward thinking mindset to developing the department and programme.

    Personal Requirements:

    • Collaborative.

    • Knowledgeable.

    • Inspirational.

    • Exciting.

    • Influential.

    • Innovative.

    Only applicants that meet the above criteria will be considered for the role. Applicants must be able to demonstrate that they are eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community. APPLY NOW

    Apprentice Groundsperson, Wast Hills

    Apprentice Groundsperson, Wast Hills
    location
    Birmingham
    salary
    NMW Apprenticeship Rate

    Apprentice Groundsperson x 2

    Term: Permanent Full Time

    Location: Trillion Trophy Training Centre, 300 Redhill Road, Birmingham, B38 9EL

    Minimum Age: 16

    Application closing date: 08/08/2019

    We are looking for 2 apprentice groundstaff to assist and support the Groundstaff team in maintaining and preparing high quality playing surfaces* to the appropriate and expected standard in order for professional footballers to ‘train’ on a daily basis (*including surrounding landscaped areas and banks). The role includes managing and producing all design work along with the following:

    SCOPE OF DUTIES

    • To be trained by current staff to be competent at specific jobs including mowing, marking out, divotting, fertilising.
    • To assist and support a team of ground staff in the upkeep and maintenance of the 5 priority training pitches and agility areas at Wast Hills Training Ground plus a further training pitches at Wast Hills which are provided for Academy and Community use (total acreage of 50 acres at Wast Hills).
    • To assist and support the ground staff in the upkeep and maintenance of the 3G Artificial pitch situated on site.
    • To assist and support the ground staff in the upkeep and maintenance of the Indoor Area pitch situated on site.
    • To assist and support the ground staff in the upkeep and maintenance of the surrounding landscaped areas and banks.
    • To assist in the upkeep and maintenance of all training pitches at the instruction of the Head Groundsman, i.e. provide assistance and support in respect of necessary maintenance procedures being carried out regularly to ensure all Club training surfaces are properly maintained.
    • To assist the Ground staff team with regards to the preparation of training pitches, surrounding areas and any associated equipment required for all first team friendly matches, reserve team friendly matches and Academy League fixtures played at Wast Hills Training Ground at the instruction of the Head Groundsman.
    • Attend any necessary training courses as and when required by the Company, i.e. in terms of operation of machinery and equipment etc.
    • To be conversant with all Health and Safety requirements in respect of the position and to attend any health and safety courses as and when required by the Club.
    • Perform basic grounds and landscaping maintenance using power driven tools and equipment, such as mower, edger, power clippers, and vacuum/blower devices.
    • Plant, water and maintain landscaped areas consisting of bushes, trees, flowers and shrubs; trim and prune bushes, trees and shrubs.

    continued…

    PERSON SPECIFICATION – APPRENTICE GROUNDSPERSON

    SKILLS & ABILITIES

    Essential Requirements

    • Be willing to study for an NVQ1 Diploma in Work based Horticulture/Sports turf and other relevant training qualifications
    • The ability to lift and use heavy equipment and operate heavy machinery
    • Ability to perform heavy manual labour for extended periods, often under adverse climatic conditions
    • Ability to understand and follow oral and written directions
    • Must possess excellent communication skills and the ability to build rapport with people at all levels
    • Effective planning and time management skills
    • A practical, flexible and innovative approach to work

    Desirable Requirements

    • Good knowledge of Microsoft Office
    • Knowledge of chemicals, herbicides, and pesticides
    • Knowledge of the operation and maintenance of trucks, tractors, sweepers, and lawn mowers
    • Knowledge of proper lifting techniques
    • Previous experience looking after Sports turf

    PERSONAL QUALITIES

    • Must be able to demonstrate a passion for horticulture/sports turf
    • Strong sense of responsibility and teamwork
    • Willingness to work outdoors and in all weathers
    • Must possess a ‘can do’ and positive attitude
    • Flexible approach to meet the nature and demands of the business
    • Must be able to cope under pressure

    continued…

    SPECIAL CONDITIONS

    • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
    • While performing the duties of this job, the employee is regularly exposed to indoor and outdoor environments; wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; dust; outside weather conditions; risk of mechanical hazards, explosive hazards, burn hazards, chemical hazards. The employee is frequently exposed to extreme cold and extreme heat.
    • Flexibility with working hours required to meet demands of the role, including weekend work and unsociable hours is essential.
    • Applicants must be eligible to live and work in the UK.
    • This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

    Birmingham City FC is an Equal Opportunities and Disability Confident employer and welcomes applicants from all sectors of the community. 

    APPLY NOW

    Education Manager/Coach

    Education Manager/Coach
    location
    Birmingham
    salary
    £30,000 - £32,000

    Job Title:Education Manager/Coach

    Department:Education & Player Care / Coaching

    Reports to:Head of Education & Player Care / Head of Coaching

    Location:Trillion Trophy Training Centre, 300 Redhill Road, Birmingham, B38 9EL

    Hours of work:37.5 hours per week

    Salary:Competitive

    Application Closing Date:

    Due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply and the role will be shut down as soon as a suitable candidate has been sourced.

    General Roles and Responsibilities:

    • Communicate and promote the Academy culture creating an elite environment for the development of young players.
    • Have consistently high standards.
    • Communicate and engage with parents/guardians where appropriate.
    • Attend all professional development events.
    • Actively engage in a fully functioning competency framework and integrated appraisal process.
    • Monitor the well-being of Academy players at all times liaising with the Safeguarding Services Manager.
    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
    • This job description sets out current duties of the post that may vary from time to time without changing the general character of the post or the level of responsibility.

    Education Responsibilities:

    • Manage hybrid school release programme for players aged U12-16.
    • Liaise with players, parents & schools on a regular basis (termly) to develop relationships and foster collaboration between all stakeholders.
    • Track the progress of all players on school release to monitor alignment against academic flight-path.
    • Working as part of a multi-disciplinary team, ensure the alignment and integration of the Education department within the wider programme across the whole of the Academy
    • Produce reports to contribute to multi-disciplinary meetings.
    • Coordinate formative and summative assessment data to provide insight to individual and group progressions.
    • Management of part-time school release staff and timetable to maximise productivity and engagement during school release sessions.
    • Contribute to the maintenance and evolution of the APP document / Audit criteria.
    • Ensure that all relevant data is added to, and maintained on the PMA.
    • Implementation of ‘Intervention Strategy’ in collaboration with other stakeholders.
    • Management of U9-16 ‘Life Skills’ programme in coordination with internal stakeholdersand external partners.

    Coaching Responsibilities:

    • Implementation of the coaching syllabus for the designated group as per the APP
    • Lead on coaching within training and games for the designated group
    • Promote collaboration in the delivery of the programme
    • To plan, create and evaluate coaching sessions as scheduled in the weekly plan
    • Manage appropraiate playing opportunities for all eligible players
    • Ensure each player within the group has an active ILG
    • Ensure the review process is operated for each player every mesocycle as set out in the APP
    • Monitor and record training/fixture content, objectives, evaluations, time and attendance on the PMA
    • Monitor and evaluation of all the players with the age group for succession planning process
    • Oversee the trialist’s providing suitable evaluation and feedback during the signing/exit policy
    • Ensure appropriate communication of future activities and/or changes (times/dates)
    • Liaison with all departments to enhance a multi-disciplinary process
    • Undertake administrative tasks related to the role as and when required
    • To take responsibility for all resources associated with training and fixtures ensuring the highest possible standards. (kit, bibs, balls, cones and all)

    Individual Responsibilities:

    • Work within the Education and Player Care team to lead on the U9-16’s programme.
    • Contribute to the departmental structure to ensure continuity and consistency for all Academy players.
    • To ensure a cohesive structure and link between all key stakeholders in the U9-16’s programme, through excellent communication, organisation and management skills

    PERSON SPECIFICATION

    Education/Qualifications

    Essential:

    • QTS (or equivalent)
    • Educated to degree level or above
    • UEFA ‘B’ Coaching Licence
    • Valid Driving Licence

    Desirable:

    • IQA qualification
    • A1 Assessor Award
    • FA Safeguarding
    • Mentoring qualification
    • UEFA ‘A’ Coaching Licence.
    • FA Advanced Youth Award
    • Relevant degree

    Technical/Professional Qualifications

    Essential:

    • Teaching & working with young people
    • Experience of working in a secondary school environment
    • Experience of working in the post-16 sector
    • Experience working within an elite setting / Academy system
    • Coaching individuals and teams at Academy level
    • Developing players for the 1st team environment

    Desirable:

    • Experience leading a department
    • Experience of working within an elite sporting environment
    • Delivery of the AASE programme
    • Lead coaching role within Academy programme
    • Coaching within the professional development phase
    • Integration of PMA within coaching programme
    • Operating player learning guides

    Skills & Abilities

    Essential:

    • Knowledge of the Player Performance Pathway / EPPP
    • Knowledge of the AASE programme
    • Computer literacy (in particular with Microsoft Office)
    • Performance Management Application (PMA)
    • Written and oral skills

    Desirable:

    • Working with, and supporting elite athletes
    • IT proficient
    • Able to produce, interpret & analyse data
    • Foreign Language
    • Previous audit experience
    • U18 league programme
    • BCFC Coaching philosophy
    • Provision of feedback to players and staff

    Personal Requirements

    • Collaborative
    • Knowledgeable
    • Inspirational
    • Exciting
    • Influential
    • Innovative
    • Uses initiative
    • Good communicator
    • Emotional control

    Terms of Appointment

    • 20 days holiday rising by 1 day per year completed up to a maximum of 25 days plus 8 bank holidays
    • 6 months’ probation period

    Special Conditions

    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK
    • Applicants will be required to undertake a DBS check, previously a CRB check.

    Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, contributory pension, life assurance 2 x salary, free car parking, free gym membership, two free season tickets and membership to Blues Loyalty Scheme. If you are offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

    Applicants must be able to evidence that they are eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

    APPLY NOW

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