Work Experience Requests

BCFC get a high number of requests for work experience placements on a daily basis and the Club are committed to supporting the Communities in which we work. However, due to limited capacity and resources we have very few opportunities available for work experience placements and those we do have available, are fulfilled through our work with our charity partners, which are chosen on an annual basis and will be published on our careers site. This means that unfortunately we are unable to accept or agree ad-hoc requests for work experience placements.

Acceptable Forms of Identification

You may be required to provide evidence of your eligibility to work in the UK - you can view a PDF chart of acceptable documents here.

Hospitality Service Staff

Hospitality Service Staff
location
Birmingham
salary
Competitive

Department: Corporate Hospitality

Hours of Work: Match Days and Events

Location: St Andrews Stadium, Birmingham, B9 4RL

Salary: Up to £7.50 per hour

Birmingham City Football Club are looking for enthusiastic and reliable individuals to work with our award-winning Hospitality Service Staff at St. Andrew’s within suites, lounges and bars throughout the Stadium. Responsible to Hospitality Team Leaders and Supervisors, you will be part of a team helping the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. Hospitality Service Staff, will be involved in serving first class food and a range of drinks including alcoholic beverages (anyone serving alcoholic drinks must be over 18).

GENERAL RESPONSIBILITIES

  • Providing and maintaining a high standard of customer service and building rapport with guests
  • Taking orders and serving food and drinks in one of our corporate areas or bars
  • Ensuring company policies, hygiene, health and safety are followed

The ideal candidate will be well presented, polite, confident, welcoming, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for certified training and career development within the Club for candidates who shine. Some previous experience is desirable but not essential as training will be given.

We offer full training and ongoing development, and there are career opportunities and the chance to progress for candidates who show skill, initiative, enthusiasm and reliability.

If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Bar Assistants

Hospitality Bar Assistants
location
Birmingham
salary
Competitive

Term: Matchdays and Events as Required

Department: Corporate Hospitality

Location: St. Andrew's Stadium

Salary: Competitive

Minimum Age: 18

Application closing date: Applicants will be interviewed during June and July.

We are looking for enthusiastic and reliable individuals to work within our award winning Corporate Hospitality department at St. Andrew’s on matchdays, and for conferences and events throughout the year.

With suites and bars across the 4 stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages, however training will be provided for candidates who show enthusiasm and a positive attitude.

The main responsibilities of the role include:

  • Serving alcoholic beverages and soft drinks to guests and customers in corporate suites, boxes and bars
  • Providing and maintaining a high standard of customer service
  • Building rapport with guests and customers
  • Ensuring the Clubs hygiene, health and safety and equal opportunities policies are followed
  • Cash handling

The ideal candidate will be well presented, polite, confident and friendly. Previous bar experience would be an advantage and you must be able to work well under pressure in a busy, quality driven environment whilst maintaining a friendly approachable manner. If this is you, we are looking forward to receiving your application!

There are opportunities for progression to Team Leader and Supervisors for exceptional candidates, so line management or supervisory skills are also highly desirable.

Applicants must be over 18 and be happy to work with alcohol.

Applicants must be eligible to live and work in the UK and will need to bring proof of ID at interview stage.

Birmingham City F C is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Supervisors

Hospitality Supervisors
location
Birmingham
salary
Competitive
Job TitleHospitality Supervisor
DepartmentCorporate Hospitality
Reports to Corporate Hospitality Manager
Hours of workMatchdays and Events as required
Purpose of the PostTo facilitate an efficient, safe and outstanding service to customers and organise staff members to provide these goals.

SCOPE OF DUTIES

  • Facilitate smooth running of service
  • Deliver briefing and motivate staff
  • Organise staff, their responsibilities and operational areas
  • Delegate staff sections
  • Liaise between kitchen and restaurant
  • Ensure all duties are carried out at the end of service
  • Complete feedback sheet
  • Organise and deliver training to staff in conjunction with the Corporate Hospitality Manager
  • Build rapport with customers

GENERAL ROLES & RESPONSIBILITIES

  • Ensure compliance with all the Policies and Procedures contained within the Casual Workers Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Any other duties as deemed necessary by your Line Manager or Head of Department.

ESSENTIAL REQUIREMENTS
EXPERIENCE
  • Serving the public
  • Hospitality, events, banqueting, restaurant or bar service, catering, retail or similar experience
  • Proven record of managing individuals and teams
  • Ability to perform well under pressure
  • Good organisational skills
  • Able to train staff
    • Able to complete written records in a timely manner
    • Confidence to brief staff and recognise training needs
    • Able to organise more than one operational area at a time
SKILLS & ABILITIES
  • Good customer service skills, technical skills and attention to detail
  • Able to work on your own initiative and motivate others
  • Demonstrate awareness of a wide variety of professional practices
  • Ability to problem solve at all times
  • Effective written and verbal communication skills
  • Able organise aspects of service and relay information to the kitchen and associated staff
  • Ability to organise and deliver training
  • Wine and bar service skills
  • Work in an organised manner
  • To work as an effective team member under pressure and to deadlines
  • Up to date skills knowledge
    • Able to promote food and drinks as required
    • Confidence to contribute effectively in meetings

EDUCATION/QUALIFICATIONS

  • Basic Food Hygiene
  • Relevant qualification in restaurant, food and beverage service or similar substantial experience

Desirable

    • Degree or senior management experience
    • Advanced hygiene, safety and first aid qualifications
    • Excellent understanding of current health, safety and hygiene legislation.


    PERSONAL REQUIREMENTS
    • Smart appearance and high standard of hygiene and a flexible attitude
    • High level of commitment and enthusiasm for the job
    • Must adhere to confidentiality and data protection procedures at all times
    TERMS OF APPOINTMENT
    • Zero hours contract
    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK.
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    Kiosk Staff/Retail Catering Assistants

    Kiosk Staff/Retail Catering Assistants
    location
    Birmingham
    salary
    Competitive

    Department: Retail Catering

    Hours of Work: Match Days and Events

    Location: St Andrews Stadium, Birmingham, B9 4RL

    Minimum Age: 18 or over

    Salary: £7.00 - £7.50 per hour dependent on age

    Closing Date: Applicants will be interviewed as and when they apply

    We have a great opportunity to gain experience in a fun, fast-paced environment and earn extra income. People are the heart and soul of our business – our supporters, staff and guests. Our mission is to make all visitors to the Club happy, with our winning combination of great tasting food and drink, and service with a smile. And that’s why we endeavour to hire the best.

    We’re always on the lookout for enthusiastic and talented people who will brighten our guest’s day. Our staff come from diverse backgrounds but they all have one thing in common: an upbeat positive attitude.

    The Club are well aware that to be successful we must carefully develop and train our staff. Teamwork is vital and everyone is important whatever their role. Our philosophy is simple; you provide the enthusiasm – we’ll provide the training and support. And advancement is there for those who want it – many of our Retail Catering Assistants have progressed to become Retail Catering Team Leaders or Stand Managers.

    In addition to progression opportunities there are also a number of benefits offered to our staff including 10% discount on retail merchandise in the Superstore, flexible working hours, Awards Evenings, and opportunities to gain recognised training qualifications.

    If you’re hard working, passionate about food and drink, and have a good sense of humour, you’ll probably enjoy working at Birmingham City Football Club. The ideal candidate will possess excellent customer service skills and will be a hardworking, proactive and friendly team player with an infectious smile.

    Suitable applicants will be interviewed as and when they apply.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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    Sales Assistant

    Sales Assistant
    location
    St. Andrew's
    salary
    Up to £7.50 per hour

    A fantastic opportunity has arisen to work within our ticketing department based at St. Andrew’s Stadium.

    We are looking for highly motivated individuals to assist in both the Blues Superstore and the Ticket Office on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will include working within either of our retail outlets and performing all retail duties.

    Responsibilities include:

    • To offer first class service to all customers, providing assistance wherever possible
    • Serving customers to tickets and merchandise
    • Assisting customers with queries on the shop-floor or in the ticket office
    • Merchandising, ticketing and tagging stock items
    • Operate a register in accordance with BCFC procedures (after training)
    • Keeping all areas of the shop/ticket office, including back of house, clean and tidy at all times
    • Assisting with the receipt and counting in of deliveries
    • Assisting with Mail Order queries
    • To answer telephone calls as quickly and efficiently as possible
    • Picking of customer orders received through Mail Order
    • Printing of replica shirts (after training)
    • Working knowledge of products that BCFC stock to facilitate additional sales.
    • To be pro-active in the prevention of customer complaints from all sides of the business
    • To make sure you represent Birmingham City Football Club in a professional manner at all times

    Person Specification

    • A strong commitment to excellent customer service
    • The ability to work under pressure and handle challenging situations
    • Cash handling skills
    • The ability to sell and up-sell retail merchandise
    • An understanding of retail laws, security and health and safety is desirable
    • Strong organisational and numeracy skills
    • Good communication skills including written and oral skills
    • Ability to work on own initiative and as part of a team
    • Must possess excellent attention to detail
    • Highly organised and uses initiative
    • Must be confident, enthusiastic and approachable and display a positive outlook and drive
    • Dependable, trustworthy and reliable

    Applicants must be eligible to live and work in the UK.

    BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.

    APPLY NOW

    Chefs

    Chefs
    location
    Birmingham
    salary
    Competitive

    Department: Executive Kitchen

    Term: Home Matchdays and Events as required

    Location: St. Andrew’s Stadium, Cattell Road, Birmingham, B9 4RL

    Salary: Competitive – Depending on skills

    Application Closing Date: Ongoing

    Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday and event cuisine is of the very highest standard. We are currently looking for a number of qualified Chefs at all levels, who can help us cover home matches and events. The role entails the preparation and cooking of high quality food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

    Responsibilities include:

    • Assisting the Executive Chef in food preparation maintaining high culinary standards
    • Ensuring that dishes are prepared and served on time
    • Making sure that all the items of food offered to our customers on the menus are available
    • Keeping the kitchen in a clean and workable condition at all times
    • Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

    Candidates MUST possess the following qualifications and/or relevant experience. Please detail in your application how you meet these criteria.

    • Senior Sous Chef – A Michelin rated level Chef or Head Chef in 4 star hotels (includes Specialist Pastry Chefs). A fully qualified Chef responsible for overseeing matchday catering in a specific stand/area under direct supervision from the Executive Head Chef.
    • Sous Chef - Fully qualified Chef with over 15 year’s experience at 2 rosette stars level. Able to run their own section and/or area of the Stadium in the absence of the Senior Sous Chef.
    • Senior Chef de Partie - Fully qualified Chef with up to 15 year’s experience and 4-star hotel background. Qualified Chef will have the competence to run and manage a kitchen department and to report directly to the Senior Sous Chef.
    • Chef de Partie - Fully qualified Chef with predominantly pub experience (i.e. non fine dining) with over 4 year’s experience. Qualified chef to NVQ Level 1 and 2 who is competent to take control of any given department in the Kitchen.
    • First Commis Chef - Fully qualified Chef up to NVQ Level 1 or 2 with little experience but competent to take instructions in all kitchen departments from a Chef de Partie.
    • Trainee Chef - No formal qualifications but will be currently studying for a formal catering qualification and wishes to progress. Must be able to demonstrate a real passion to learn.

    The ideal candidate will also possess the following attributes:

    • Hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment
    • Excellent communication skills
    • An excellent eye for detail
    • Excellent organisational skills
    • Experience of various cooking methods, ingredients, equipment, and procedures
    • Knowledge of Food Safety Law
    • Be passionate about food and looking to develop their professional career

    Please note: only applicants who demonstrate on their application form that they meet the above criteria will be shortlisted for an interview.

    Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application which type of contract you would prefer.

    What we offer

    • Competitive rates
    • The opportunity to develop your skills and experience in an elite environment and help build the foundations of your future career
    • The chance to work in a fantastic team environment
    • Ongoing learning and development opportunities
    • 10% discount in the Club’s Retail Superstore

    How to Apply

    To apply for this exciting opportunity, please fill in our online application form, which has been designed to be quick and easy for you to use.

    Anyone interested should apply online at the following link. CV’s will not be accepted.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    Kiosk Cleaner

    Kiosk Cleaner
    location
    St Andrews Stadium
    salary
    Age Dependent

    Job Title: Kiosk Cleaner

    Term: Casual Worker

    Department: Retail Catering

    Location: St. Andrews Stadium, Cattell Road, Birmingham, B9 4RL.

    Salary: Under 21 - £7ph 

    21-25 - £7.30ph

    Over 25 - £7.50ph

    Application closing date: 10th September 2017

    PERSON SPECIFICATION

    Skills & Abilities

    Essential Requirements

    Desirable Requirements

    Personal Qualities

    • Must adhere to confidentiality and data protection procedures at all times
    • Punctual, reliable and trustworthy

    Special Conditions

    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK
    • Full and clean UK driving licence

    Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    Purchase Ledger Clerk

    Purchase Ledger Clerk
    location
    St. Andrew's Stadium
    salary
    Circa £17,500

    Hours of Work: Monday - Friday 9-5pm 37.5 hours per week

    Application closing date: 28/01/2018

    We are looking for a highly motivated individual with the skills set to maintain our purchase ledger within a busy finance department.

    This role requires a candidate with a sound knowledge of Sage 200 and Microsoft Office.The candidate will have knowledge and experience of maintaining a purchase ledger as well as other. The duties of the role will include:

    • Sound knowledge of Sage 200 and Microsoft Office
    • Running the purchase ledger and completing all associated tasks
    • Dealing with all purchase ledger queries and requesting credits where applicable
    • Documenting all purchase ledger cash, posting to Sage computer system
    • Arranging payment of all supplier invoices; both manually and by BACS
    • Ensuring all invoices are logged and authorised
    • Ensuring compliance with VAT regulation
    • Reconciling supplier statements
    • Liaising with suppliers and resolving queries and disputes
    • Processing of payment schedules, cheques and BACS
    • Reimbursing petty cash floats
    • Arranging all cash collections and deliveries for all departments when required
    • Reconciliation of ticket office takings and then entering onto excel spreadsheet
    • Providing cover for colleagues within the department
    • Undertaking general finance office administration duties
    • Adhering to general office procedures
    • Adhering to Data Protection Laws at all time
    • Implementing new working procedures to improve current methods where applicable
    • Write standard operating procedures for all activities
    • To represent the Employer, Birmingham City FC in a professional manner at all times
    • To represent the department in a professional manner and display appropriate conduct at all times
    • To ensure communication is maintained with Management and all BCFC staff
    • To be available to work selected home fixture match-days (including bank holidays)
    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
    • Any other duties as deemed necessary by your Line Manager or Head of Department within the scope of the role.

    PERSON SPECIFICATION – PURCHASE LEDGER CLERK

    QUALIFICATIONS

    Desirable Requirements

    • GCSE (or equivalent) at grade C or above in both Maths and English
    • AAT/CIMA or similar or working towards

    SKILLS & ABILITIES

    Essential Requirements

    • Ability to maintain a purchase ledger
    • Ability to use Sage 200
    • Ability to undertake cash handling duties and petty cash
    • Knowledge of basic costing principles
    • Excellent skills in Microsoft office including Word and Excel
    • Excellent written and verbal communication skills
    • The ability to build rapport and develop harmonious relationships with colleagues, suppliers and other stakeholders
    • Must have the ability to work on own initiative and as part of a team

    Desirable Requirements

    • 2 years’ experience of working within a busy accounts office

    Personal Qualities

    • Good communication skills including written and oral skills
    • Must possess good judgment and attention to detail
    • Highly organised and uses initiative
    • Confident, approachable with a good sense of humour
    • Dependable and reliable

    Special Conditions

    • Flexibility with working hours required to meet demands of the role
    • The post-holder will be required to undertake a Disclosure and Barring Check.

    Only applicants that meet the above criteria will be considered for the role.

    Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme. If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

    Applicants must be able to demonstrate that they are eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    BCLFC Physiotherapist

    BCLFC Physiotherapist
    location
    Solihull
    salary
    £30,000

    Job Title: Birmingham City Ladies FC - Head Physiotherapist

    Department: BCLFC Medical Department

    Term: Permanent

    Hours of work: To cater for all BCLFC 1st Team needs

    Salary: £30,000 per annum

    Due to the urgent requirement to fill this role, suitable candidates will be interviewed as and when they apply.

    A fantastic opportunity for a new Head Physiotherapist has arisen within Birmingham City Ladies FC. The duties include the following:

    CORE RESPONSIBILITIES

    To accept responsibility for case load, ensuring a high standard of care of all players.

    To undertake comprehensive clinical assessments, including those of patients with complex musculoskeletal problems, using clinical reasoning skills to establish accurate diagnosis.

    To provide highly skilled physiotherapy treatment, using manual therapy and manipulation techniques.

    To maintain comprehensive, accurate, confidential and contemporaneous medical and patient records.

    To ensure that patient confidentiality and dignity is maintained at all times.

    To observe strict confidentiality in respect of all information about players or matters relating to the Club.

    To maintain a safe working environment and comply with Health and Safety requirements and associated procedures, including accident reporting.

    To communicate with players in a professional manner to maximise the effectiveness of treatment modalities.

    To liaise, as required, with other members of the multi-disciplinary medical team.

    To follow instructions from the Team Doctor and Chief Medical Officer and provide information and progress reports as required.

    To participate in clinical audits as directed by the Chief Medical Officer or The FA as appropriate.

    To attend and participate fully in team meetings organised by the Team Doctor or Chief Medical Officer. 

    To take responsibility for own Continuous Professional Development through self-directed learning and reflective practice in line with Clinical Governance and Health Professions Council standards.

    To maintain registration with Health Professions Council, adhering to standards of conduct, performance and ethics.

    PERSON SPECIFICATION

    ESSENTIAL REQUIREMENTSDESIRABLE REQUIREMENTS
    QUALIFICATIONS
    • Physiotherapy Degree
    • AREA/ATTMMIF Qualification
    • HCPC Registered
    • Masters Degree
    SKILLS & ABILITIES
    • Experience working with high level athletes and treating sports injuries
    • Experience of working in a team environment
    • Experience in planning and delivering rehabilitation and prehabilitation programmes for elite athletes
    • Ability to work independently and as part of a team
    · Experience working with female athletes
    · Extensive and advanced CPD education with particular reference to the field of sports medicine
    PERSONAL REQUIREMENTS
    • Must adhere to confidentiality and data protection procedures at all times
    • Must adhere to all Club policies and procedures
    TERMS OF APPOINTMENT
    • Full Time Permanent Role
    SPECIAL CONDITIONS
    • Flexibility with working hours required to meet demands of the role which will include some evenings and weekends
      • Applicants must be eligible to live and work in the UK
      • Full and clean UK driving licence

    Full and clean UK driving licence desirable but not essential.

    Applicants must be eligible to live and work in the UK.

    Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.

    Under the Disclosure and Barring Service and in accordance with the Club’s own rules regarding Safeguarding the post-holder will be required to meet minimum criteria regarding Safeguarding and a Disclosure and Barring Check will be required in this post. Exceptions Order to Rehabilitation of Offenders Act 1974 applies.

    Birmingham City Ladies Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, pension, life assurance 2 x salary, free car parking, two free season tickets and membership to Blues Loyalty Scheme. If you offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

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