Work Experience Requests

BCFC get a high number of requests for work experience placements on a daily basis and the Club are committed to supporting the Communities in which we work. However, due to limited capacity and resources we have very few opportunities available for work experience placements and those we do have available, are fulfilled through our work with our charity partners, which are chosen on an annual basis and will be published on our careers site. This means that unfortunately we are unable to accept or agree ad-hoc requests for work experience placements.

Acceptable Forms of Identification

You may be required to provide evidence of your eligibility to work in the UK - you can view a PDF chart of acceptable documents here.

Kiosk Staff/Retail Catering Assistants

Kiosk Staff/Retail Catering Assistants

Department: Retail Catering

Hours of Work: Match Days and Events

Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: £7.00 - £7.83 per hour dependent on age

Closing Date: Applicants will be interviewed as and when they apply

We have a great opportunity to gain experience in a fun, fast-paced environment and earn extra income. People are the heart and soul of our business – our supporters, staff and guests. Our mission is to make all visitors to the Club happy, with our winning combination of great tasting food and drink, and service with a smile. And that’s why we endeavour to hire the best.

We’re always on the lookout for enthusiastic and talented people who will brighten our guest’s day. Our staff come from diverse backgrounds but they all have one thing in common: an upbeat positive attitude.

The Club are well aware that to be successful we must carefully develop and train our staff. Teamwork is vital and everyone is important whatever their role. Our philosophy is simple; you provide the enthusiasm – we’ll provide the training and support. And advancement is there for those who want it – many of our Retail Catering Assistants have progressed to become Retail Catering Team Leaders or Stand Managers.

In addition to progression opportunities there are also a number of benefits offered to our staff including 10% discount on retail merchandise in the Superstore, flexible working hours, Awards Evenings, and opportunities to gain recognised training qualifications.

If you’re hard working, passionate about food and drink, and have a good sense of humour, you’ll probably enjoy working at Birmingham City Football Club. The ideal candidate will possess excellent customer service skills and will be a hardworking, proactive and friendly team player with an infectious smile.

Suitable applicants will be interviewed as and when they apply.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.


Matchday Mascot Coordinator

Matchday Mascot Coordinator
£40 per game

Term: Matchdays

Department: Ticketing & Retail

Location: St. Andrew's Stadium

Application closing date: Interviewed as and when applicants apply

Being a Birmingham City mascot is every young Blues fans dream and you could be part of it. Enjoy the excitement of our mascots at every home game as they meet their heroes and lead the team out in front of a packed St. Andrew’s. You will be a key part in making this dream reality.

This is an exciting and unique opportunity for an individual to co-ordinate mascot packages at St Andrew’s at all home match days. The role will require someone who takes joy in working with children and can ensure that the football club complies with the legislation relating to the protection of children whilst ensuring the mascot and their family receive first class service, an enjoyable day and memorable experience.

Duties will include:-

  • Meeting and greeting the customers
  • Ensuring that the Mascot facilities are prepared and adequately set up
  • Liaising with catering staff to ensure refreshment requirements are met
  • Providing mascots and their guests with pre match entertainment (fun prize etc)
  • Co-ordinating player / management interaction with Mascots both home and away
  • Co-ordinating all commercial pitch side activity (mascots, pitch presentations)
  • Completion of all relevant paperwork to ensure Club follows legislation
  • To work closely with the Club’s Safeguarding Services Manager in ensuring the well-being of all minors in our care whilst ensuring a fun and enjoyable day for the Mascot

This will be matchday only position.

The role requires an individual with excellent organisation skills, strong attention to detail, with an outgoing sociable personality, be presentable, positive and represent Birmingham City FC in an appropriate manner at all times. Previous customer service and working with young people is advantageous, along with knowledge of safeguarding and child protection procedures, however training will be given to candidates with the right personality. Successful applicants will have an understanding and knowledge of Birmingham City FC and a desire to develop the Football Club and contribute to a programme of continuous improvement.

The scope of these duties may be extended as dictated by the changing requirements of the role the organisation and relevant regulatory bodies, and therefore, the role may develop. Successful applicants must be prepared to undertake relevant training specific to this role i.e. FA Safeguarding and BCC Chaperone Training.

Applicants must be eligible to live and work in the UK.

Under the Disclosure and Barring Service and in accordance with the Club’s own rules regarding Safeguarding the post-holder will be required to meet minimum criteria regarding Safeguarding and a Disclosure and Barring Check will be required in this post. Exceptions Order to Rehabilitation of Offenders Act 1974 applies.

Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community. Positive About Disabled People.


Hospitality Bar Assistants

Hospitality Bar Assistants

Term: Matchdays and Events as Required

Department: Corporate Hospitality

Location: St. Andrew's Trillion Trophy Stadium

Salary: Competitive

Minimum Age: 18

Application closing date: Applicants will be interviewed during June and July.

We are looking for enthusiastic and reliable individuals to work within our award winning Corporate Hospitality department at St. Andrew’s on matchdays, and for conferences and events throughout the year.

With suites and bars across the 4 stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages, however training will be provided for candidates who show enthusiasm and a positive attitude.

The main responsibilities of the role include:

  • Serving alcoholic beverages and soft drinks to guests and customers in corporate suites, boxes and bars
  • Providing and maintaining a high standard of customer service
  • Building rapport with guests and customers
  • Ensuring the Clubs hygiene, health and safety and equal opportunities policies are followed
  • Cash handling

The ideal candidate will be well presented, polite, confident and friendly. Previous bar experience would be an advantage and you must be able to work well under pressure in a busy, quality driven environment whilst maintaining a friendly approachable manner. If this is you, we are looking forward to receiving your application!

There are opportunities for progression to Team Leader and Supervisors for exceptional candidates, so line management or supervisory skills are also highly desirable.

Applicants must be over 18 and be happy to work with alcohol.

Applicants must be eligible to live and work in the UK and will need to bring proof of ID at interview stage.

Birmingham City F C is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.


Hospitality Service Staff

Hospitality Service Staff

Department: Corporate Hospitality

Hours of Work: Match Days and Events

Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Up to £7.50 per hour

Birmingham City Football Club are looking for enthusiastic and reliable individuals to work with our award-winning Hospitality Service Staff at St. Andrew’s within suites, lounges and bars throughout the Stadium. Responsible to Hospitality Team Leaders and Supervisors, you will be part of a team helping the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. Hospitality Service Staff, will be involved in serving first class food and a range of drinks including alcoholic beverages (anyone serving alcoholic drinks must be over 18).


  • Providing and maintaining a high standard of customer service and building rapport with guests
  • Taking orders and serving food and drinks in one of our corporate areas or bars
  • Ensuring company policies, hygiene, health and safety are followed

The ideal candidate will be well presented, polite, confident, welcoming, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for certified training and career development within the Club for candidates who shine. Some previous experience is desirable but not essential as training will be given.

We offer full training and ongoing development, and there are career opportunities and the chance to progress for candidates who show skill, initiative, enthusiasm and reliability.

If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.


Hospitality Supervisors

Hospitality Supervisors
Job TitleHospitality Supervisor
DepartmentCorporate Hospitality
Reports to Corporate Hospitality Manager
Hours of workMatchdays and Events as required
Purpose of the PostTo facilitate an efficient, safe and outstanding service to customers and organise staff members to provide these goals.


  • Facilitate smooth running of service
  • Deliver briefing and motivate staff
  • Organise staff, their responsibilities and operational areas
  • Delegate staff sections
  • Liaise between kitchen and restaurant
  • Ensure all duties are carried out at the end of service
  • Complete feedback sheet
  • Organise and deliver training to staff in conjunction with the Corporate Hospitality Manager
  • Build rapport with customers


  • Ensure compliance with all the Policies and Procedures contained within the Casual Workers Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Any other duties as deemed necessary by your Line Manager or Head of Department.

  • Serving the public
  • Hospitality, events, banqueting, restaurant or bar service, catering, retail or similar experience
  • Proven record of managing individuals and teams
  • Ability to perform well under pressure
  • Good organisational skills
  • Able to train staff
    • Able to complete written records in a timely manner
    • Confidence to brief staff and recognise training needs
    • Able to organise more than one operational area at a time
  • Good customer service skills, technical skills and attention to detail
  • Able to work on your own initiative and motivate others
  • Demonstrate awareness of a wide variety of professional practices
  • Ability to problem solve at all times
  • Effective written and verbal communication skills
  • Able organise aspects of service and relay information to the kitchen and associated staff
  • Ability to organise and deliver training
  • Wine and bar service skills
  • Work in an organised manner
  • To work as an effective team member under pressure and to deadlines
  • Up to date skills knowledge
    • Able to promote food and drinks as required
    • Confidence to contribute effectively in meetings


  • Basic Food Hygiene
  • Relevant qualification in restaurant, food and beverage service or similar substantial experience


    • Degree or senior management experience
    • Advanced hygiene, safety and first aid qualifications
    • Excellent understanding of current health, safety and hygiene legislation.

    • Smart appearance and high standard of hygiene and a flexible attitude
    • High level of commitment and enthusiasm for the job
    • Must adhere to confidentiality and data protection procedures at all times
    • Zero hours contract
    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK.

    Kitchen Porters

    Kitchen Porters

    Birmingham City Football Club is looking for a number of Kitchen Porters to cover matches and events on an ad hoc basis.

    Kitchen Porters assist the back and front of house operations by providing an excellent level of cleanliness, and that turnaround of crockery and cutlery is efficient to ensure food and service is given to customers at all times.

    Typical hours will be 4pm until midnight in the evenings and weekends so you must be prepared to work and commute at unsociable hours. However, on occasion you may be requested to cover other shifts to cover for holidays etc.

    The main responsibilities of the role are:

    • To keep the kitchens clean and hygienic at all times
    • To be responsible for the cleaning of back of house areas to the highest standard during the shift period
    • To have responsibility for the removal of rubbish from the kitchen areas and the correct and appropriate storage in the loading bay.
    • To continuously replenish paper rolls and fill soap dispensers throughout the kitchen areas during the shift
    • To be responsible for taking the clean cutlery and crockery between event rooms, kitchens and dish wash area.
    • To assist with deliveries and help the Head Porter.

    The ideal candidate must be hard working and proactive in an extremely busy environment.

    Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community. Applicants must be eligible to live and work in the UK.


    Sales Assistant

    Sales Assistant
    St. Andrew's
    Up to £7.83 per hour

    A fantastic opportunity has arisen to work within our ticketing department based at St. Andrew’s Trillion Trophy Stadium.

    We are looking for highly motivated individuals to assist in both the Blues Superstore and the Ticket Office on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will include working within either of our retail outlets and performing all retail duties.

    Responsibilities include:

    • To offer first class service to all customers, providing assistance wherever possible
    • Serving customers to tickets and merchandise
    • Assisting customers with queries on the shop-floor or in the ticket office
    • Merchandising, ticketing and tagging stock items
    • Operate a register in accordance with BCFC procedures (after training)
    • Keeping all areas of the shop/ticket office, including back of house, clean and tidy at all times
    • Assisting with the receipt and counting in of deliveries
    • Assisting with Mail Order queries
    • To answer telephone calls as quickly and efficiently as possible
    • Picking of customer orders received through Mail Order
    • Printing of replica shirts (after training)
    • Working knowledge of products that BCFC stock to facilitate additional sales.
    • To be pro-active in the prevention of customer complaints from all sides of the business
    • To make sure you represent Birmingham City Football Club in a professional manner at all times

    Person Specification

    • A strong commitment to excellent customer service
    • The ability to work under pressure and handle challenging situations
    • Cash handling skills
    • The ability to sell and up-sell retail merchandise
    • An understanding of retail laws, security and health and safety is desirable
    • Strong organisational and numeracy skills
    • Good communication skills including written and oral skills
    • Ability to work on own initiative and as part of a team
    • Must possess excellent attention to detail
    • Highly organised and uses initiative
    • Must be confident, enthusiastic and approachable and display a positive outlook and drive
    • Dependable, trustworthy and reliable

    Applicants must be eligible to live and work in the UK.

    BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.




    Department: Executive Kitchen

    Term: Home Matchdays and Events as required

    Location: St. Andrew’s Trillion Trophy Stadium, Cattell Road, Birmingham, B9 4RL

    Salary: Competitive – Depending on skills

    Application Closing Date: Ongoing

    Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday and event cuisine is of the very highest standard. We are currently looking for a number of qualified Chefs at all levels, who can help us cover home matches and events. The role entails the preparation and cooking of high quality food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

    Responsibilities include:

    • Assisting the Executive Chef in food preparation maintaining high culinary standards
    • Ensuring that dishes are prepared and served on time
    • Making sure that all the items of food offered to our customers on the menus are available
    • Keeping the kitchen in a clean and workable condition at all times
    • Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

    Candidates MUST possess the following qualifications and/or relevant experience. Please detail in your application how you meet these criteria.

    • Senior Sous Chef – A Michelin rated level Chef or Head Chef in 4 star hotels (includes Specialist Pastry Chefs). A fully qualified Chef responsible for overseeing matchday catering in a specific stand/area under direct supervision from the Executive Head Chef.
    • Sous Chef - Fully qualified Chef with over 15 year’s experience at 2 rosette stars level. Able to run their own section and/or area of the Stadium in the absence of the Senior Sous Chef.
    • Senior Chef de Partie - Fully qualified Chef with up to 15 year’s experience and 4-star hotel background. Qualified Chef will have the competence to run and manage a kitchen department and to report directly to the Senior Sous Chef.
    • Chef de Partie - Fully qualified Chef with predominantly pub experience (i.e. non fine dining) with over 4 year’s experience. Qualified chef to NVQ Level 1 and 2 who is competent to take control of any given department in the Kitchen.
    • First Commis Chef - Fully qualified Chef up to NVQ Level 1 or 2 with little experience but competent to take instructions in all kitchen departments from a Chef de Partie.
    • Trainee Chef - No formal qualifications but will be currently studying for a formal catering qualification and wishes to progress. Must be able to demonstrate a real passion to learn.

    The ideal candidate will also possess the following attributes:

    • Hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment
    • Excellent communication skills
    • An excellent eye for detail
    • Excellent organisational skills
    • Experience of various cooking methods, ingredients, equipment, and procedures
    • Knowledge of Food Safety Law
    • Be passionate about food and looking to develop their professional career

    Please note: only applicants who demonstrate on their application form that they meet the above criteria will be shortlisted for an interview.

    Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application which type of contract you would prefer.

    What we offer

    • Competitive rates
    • The opportunity to develop your skills and experience in an elite environment and help build the foundations of your future career
    • The chance to work in a fantastic team environment
    • Ongoing learning and development opportunities
    • 10% discount in the Club’s Retail Superstore

    How to Apply

    To apply for this exciting opportunity, please fill in our online application form, which has been designed to be quick and easy for you to use.

    Anyone interested should apply online at the following link. CV’s will not be accepted.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.


    Consumer Sales Executive

    Consumer Sales Executive
    St. Andrew's Trillion Trophy Stadium
    £17,000 plus benefits
    Job TitleConsumer Sales Executive
    DepartmentTicketing & Retail
    Reports to Head of Ticketing & Retail/Ticketing Manager
    Hours of work37.5 hours per week - 9am–5.00pm Monday to Friday (1/2hr lunch) including home match-days and events as required
    Purpose of the PostThe key focus will be on growing and developing all Consumer Packages and Ticket Incentive Schemes within various groups, schools, businesses and organisations to drive further engagement and forge stronger relationships between Birmingham City Football Club and the local community. The role requires a proactive and driven approach to develop and improve outbound ticket and retail consumer sales, including group sales and match-day experiences plus ensuring excellence in communication and the delivery of the product or event. Promoting the Club and its various incentives through group and tickets incentives to companies, sporting clubs, youth organisations and fans via telephone prospecting and also by personal appointments at places such as community groups and schools.


    • To be proactive in sales and delivery of Consumer packages, maximising attendance and new visitors to each home game or event and ensuring first class delivery of service of the experience
    • Full review, planning and fulfilment of all the Clubs consumer match-day experience products including, but not limited to, Mascot Packages, Children’s Birthday Parties, Adult Celebration Packages, Celebration Packages and developing new packages as appropriate in line with customer demand and expectation
    • Compiling and managing budgets including the profit and loss and sale price for each of the match-day experience packages to ensure best value and sustainability at all times
    • Managing and planning events on the day, delivering an unforgettable experience and encouraging future attendance and developing further interest and support of the Club
    • Actively seek feedback from customers about their experience with the aim of using feedback to continually improve the package and service offered
    • Suggest, develop and implement new ideas and products as well as making continual improvements to the Club’s current offerings of match-day consumer products or initiatives
    • Full administration and fulfilment of the Clubs ticket incentive scheme, and continually reviewing the scheme to ensure mutual benefit to both organisations at all times
    • Maximize sales through introducing all of the Club’s ticket incentive schemes to new organizations, groups and schools and encouraging increased sales from existing organizations to grow attendances and further engagement with BCFC
    • Working with colleagues to develop the Clubs stadium tour package, to improve the current package and ensuring it fulfils expectations of all customers

    • Work closely with the Clubs marketing department to ensure the most effective and relevant communication of all of the existing and any new Consumer Sales products
    • Building strong relationships with other Club departments with the aim of exploring further interest amongst existing Club contacts for consumer, group and experience sales
    • Creating and developing new business opportunities and relationships within the local community by regularly pitching new prospects through external appointments and phone prospecting
    • Managing all personal accounts and providing the highest level of customer service and experience throughout the season
    • Co-ordination of all sales via both ticketing and retail operations, ensuring effective processes are in place which are both lawful, effective and in line with the regulations as laid down by The Premier League / The Football League
    • Provide accurate and up to date reports on sales of all Consumer Sales products
    • To constantly strive to improve operation at the Club in terms of service offered to the Club’s customers and the maximization of sales
    • To review and develop alternative communication methods with customers including for example, but not limited to the effective use of the club’s social media tools
    • To liaise with the Customer Services Manager and be pro-active in the prevention of customer complaints from all sides of the business, ensuring consistent, timely and professional responses are offered
    • Continue to progress the Clubs work on equality by encouraging underrepresented groups to interact with the Club and attend events at St. Andrew’s. This should be new fans as well as existing fans and should cover all areas of the local and wider community
    • To achieve an increase in Customer compliments and positive comments and a reduction in complaints regarding the Ticketing & Retail operations and/or service
    • To adhere to Data Protection Laws at all times and implementing any new working practices required to better current methods, and/or as required by pertinent laws or regulations where applicable
    • Updating and cleansing of customer data to ensure that the Clubs CRM database is as accurate as possible
    • To represent the Employer, Birmingham City FC in a professional manner at all times
    • Presence at all home match-days and to cover, or arrange cover for non-home Saturday match-days in accordance with the Ticket Office opening hours


    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equality & Diversity Policy and Health & Safety Policy & Procedures at all times.
    • Other duties as required. The scope of these duties may be extended as dictated by the changing requirements of the department and the organisation, and therefore, the role may require additional ad-hoc duties as reasonably required.
    • A good standard of Education
    • Fluent in English Language
      • Educated to degree level or qualified by equivalent experience
      • Ability to speak other languages would be useful
    • Ability to meet targets and KPIs
    • Strength in time management, planning, organisation, and customer service skills is essential
    • Ability to identify opportunities, and show initiative
    • Able to manage existing customer relationships, and proactively develop new customer relationships
    • Identifies and anticipates customer needs and exceeds expectations
    • Confident and can influence at all levels
    • Demonstrates excellent communication skills – both written and verbal
    • Ability to work both as part of a team and under own initiative
    • Manages their own development
    • Strong organisational and planning skills
    • Must be PC literate with excellent keyboard skills, including use of Word, Excel and Outlook
      • Excellent presentation skills that inspire the audience
      • Collaborates across the business to come up with new ways of working
      • Ability to demonstrate good problem solving and decision making skills
      • Commercially driven and financially astute
      • Experience in sales, telemarketing, appointment scheduling or cold-calling techniques
      • Worked within football previously
      • Role models good team behaviour
      • Takes full accountability for all their decisions and how they impact others
    • A hands-on approach and strong work ethic is a must with a background in target driven sales environments and good organization skills also essential.
    • High energy; ability to remain focused on sales goals and work independently
    • Must possess a genuine desire to exceed both consumer expectations and sales
    • Enthusiastic, self-motivated, flexible and proactive approach to workload
    • Ability to multi task
    • Must adhere to confidentiality and data protection procedures at all times
    • 37.5 hours per week
      • 20 days annual leave rising by 1 day per year up to a total of 25
      • 8 statutory bank holidays
    • 6 month’s probation
    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK.

    Cocktail Maker

    Cocktail Maker
    Birmingham City Football Club
    £10 per hour

    If going the extra mile for someone comes naturally to you, you could be a natural fit with us! It is strengths like these that we look for in our people. You are comfortable starting a conversation with anyone, answering their questions or meeting their requests, doing that bit extra for them and going the extra mile. It comes naturally to you.

    We are currently looking for enthusiastic, motivated and committed Cocktail Makers to serve Cocktails to our Corporate Guests.

    The ideal candidate will have: 

    - Experience in a similar role

    - Excellent cocktail knowledge, awareness of the international cocktail scene and innovative ideas.

    - A keen eye for detail and presentation

    - Flexibility and eagerness to learn more about bar supervising


    BCWFC Host Family Providers

    BCWFC Host Family Providers

    We are currently seeking host family providers, couples or singles, to support our elite young players from our Women’s Super League Academy who need to live away from home to undertake their football training at our club.

    Host families would be required to provide homely accommodation throughout the season. The actual accommodation needed is a double bedroom with WIFI connection. Access to public transport and local amenities is desirable. The host families we are looking for would preferably be situated within a three-mile radius of Solihull and/or within reasonable travelling distance by bus or train.

    Our placements vary from short-term to long term, with some specialist accommodation, offering short notice limited accommodation for trialists and their families, or holiday cover for other host families.

    Host families would be required to guide our young players by teaching them basic independent living skills such as washing, cooking, cleaning after themselves alongside self-care skills, for example, how to book medical appointments. The host family will be required to provide meals in line with the basic nutrition guide provided by the Academy.

    Hosts are encouraged to include young players in family life, and players are expected to respect their host family’s way of life in return for being accepted as a family member. Both hosts and young players are given guidelines explaining what is expected of each of them. All our host families are regularly visited and inspected by us. Additionally, they formally undertake to protect and care for the young players in their charge.

    The Football Club is committed to equal opportunities as well as safeguarding, promoting the welfare of children, young people and vulnerable adults. Any applicant wishing to be considered as a host family will need to demonstrate they are able to share this commitment.

    As part of this commitment, Host Families are required to attend Safeguard Training every three years which is delivered by the Football Association/Football League. Hosts family members and any other persons over the age of 16 who reside at the address, are legally required to complete enhanced DBS checks, subscribe to the DBS Update Service on an annual basis and to authorise the Club to obtain a medical report from their GP. Fees for checks will be reimbursed.


    General Manager - Women

    General Manager - Women

    A fantastic opportunity for General Manager has arisen within our Women’s department.

    The General Manager will oversee all strategic and day-to-day operational responsibilities within BCWFC including but not limited to the First Team (WSL), Academy Programme and FA Girls Regional Talent Club (RTC).

    Some of the duties include the following but a full Job Description can be provided on request by emailing

    Roles and Responsibilities:

    • To maintain efficiency of all football administration matters and ensure compliance for BCWFC with all governing body rules and regulations (i.e. The FA, UEFA and FIFA).
    • To ensure the Club remains compliant and meets all deadlines as set by the regulatory/ governing bodies.
    • The General Manager shall be The FA’s primary contact for all league matters and meetings, in particular; commercial, finance, broadcast, facility and fixture related issues and shall ensure that all pertinent information is communicated and cascaded effectively to the relevant personnel in a timely manner.
    • Attendance and representation of BCWFC at all FA WSL league meetings and updating and providing relevant information to all BCWFC stakeholders as so required.
    • Responsibility for meeting club licence requirements and reporting any related matters in a timely manner.
    • Drive the strategic direction and development of the Club in conjunction with the CEO, directors, heads of department and senior staff.
    • Line management responsibility for key personnel within the organisation, to include Performance staff, Youth Technical Director, RTC manager and Team Operations Manager.
    • Responsibility for fixture planning and subsequent management to deliver against club’s plan for fixtures and events, marketing, match-day promotion, and ensure all home match-days run smoothly.
    • Supporting the coaching/senior management team on player recruitment, contracting, registration and associated salary management.
    • To prepare, maintain and report to the BCFC CEO and Senior Finance Officer all expenditure incurred or committed, in line with the Club Development Fund and to ensure ongoing funding can achieved and all obligations under funding are met.
    • To oversee all home match days’ operations, including responsibility to recruit, manage and implement general best practice procedures, agreements with extensive volunteer and/or paid work force and appropriate codes of conduct.Reporting any issues or requirements as they so arise.




    • Degree or similar in business related subject

    Skills & Abilities


    • General business/management skills and ideally within a professional sports club environment
    • Knowledge of commercial/ business management, ideally within a professional sports related environment
    • Experience of managing staff and volunteers
    • Must be able to demonstrate excellent time management and organisational skills and the ability to work to strict deadlines
    • Must possess excellent IT skills including Microsoft Word, Excel, Powerpoint and Outlook
    • Proven ability to work confidently and effectively with a wide range of people.
    • Ability to work as part of a multidisciplinary team and establish credibility and integrity within senior management teams and key stakeholders.
    • Ability to maintain confidentiality, acting with tact and diplomacy.
    • Ability to apply attention to detail, to ensure that information is recorded, monitored and analysed appropriately.
    • Ability to provide oral and written information clearly and concisely and able to understand and explain matters arising in own area of work.
    • Must possess excellent written and verbal communication skills with the ability to successfully deal with conflict


    • Experience of senior level operational management, ideally within the WSL or a similar professional sports related environment.
    • Experience of developing process, procedures and systems

    Personal Requirements

    • Able to work autonomously and on own initiative
    • A hands-on approach and strong work ethic is a must
    • Enthusiastic, self-motivated, flexible and proactive approach to workload
    • Highly resilient in challenging situations
    • Flexible and willingness to learn
    • Evidence of continuing professional development

    Assistant Management Accountant

    Assistant Management Accountant
    St. Andrew's

    We are looking for a highly motivated individual with the skills to assist our management accounts team within a busy finance department.

    Roles and Responsibilities:

    • To assist with the preparation of monthly management accounts.
    • Assisting with the reconciliation of Balance Sheet Control accounts on a monthly basis.
    • Preparation of Quarterly VAT returns.
    • Reconciliation of Company Credit Cards.
    • Calculation of Sales Team Commission Payments.
    • Coding of all Purchase invoices to ensure correct posting to nominal ledger accounts.
    • Gate Return Statements.
    • Away tickets statements.
    • Lottery submissions.
      • Any other duties as deemed necessary by your Line Manager or Head of Department within the scope of the role.
      • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equality & Diversity, Safeguarding and Health & Safety Policies and procedures at all times.




    • Good GCSE in Maths and English


    • Degree
    • P/Q in AAT, ACCA, CIMA or equivalent

    Skills & Abilities


    • Good working knowledge of MS Office especially Excel.


    • Good working knowledge of Sage 200

    Personal Requirements:

    • Confident person who has the ability to work independently and as part of a team.
    • Can work to tight deadlines and keep calm under pressure.
    • Ability to prioritise workload.

    Birmingham City Football Club prides itself on the support it offers its employees and as such offers a variety of excellent benefits, for example, contributory pension, life assurance 2 x salary, free car parking, free gym membership, two free season tickets and membership to Blues Loyalty Scheme. If you are offered a position with the company your offer letter will clearly set out the benefits to which you are entitled.



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