Work Experience Requests

BCFC get a high number of requests for work experience placements on a daily basis and the Club are committed to supporting the Communities in which we work. However, due to limited capacity and resources we have very few opportunities available for work experience placements and those we do have available, are fulfilled through our work with our charity partners, which are chosen on an annual basis and will be published on our careers site. This means that unfortunately we are unable to accept or agree ad-hoc requests for work experience placements.

Acceptable Forms of Identification

You may be required to provide evidence of your eligibility to work in the UK - you can view a PDF chart of acceptable documents here.

Commercial Match Day Hosting Staff

Commercial Match Day Hosting Staff
location
Birmingham
salary
Competitive

Hospitality Bar Assistants

Hospitality Bar Assistants
location
Birmingham
salary
Competitive

Term: Matchdays and Events as Required

Department: Corporate Hospitality

Location: St. Andrew's Trillion Trophy Stadium

Salary: Competitive

Minimum Age: 18

Application closing date: Applicants will be interviewed during June and July.

We are looking for enthusiastic and reliable individuals to work within our award winning Corporate Hospitality department at St. Andrew’s on matchdays, and for conferences and events throughout the year.

With suites and bars across the 4 stands you can help the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. We have a keen interest in particular candidates with previous bar staff experience serving a range of drinks including alcoholic beverages, however training will be provided for candidates who show enthusiasm and a positive attitude.

The main responsibilities of the role include:

  • Serving alcoholic beverages and soft drinks to guests and customers in corporate suites, boxes and bars
  • Providing and maintaining a high standard of customer service
  • Building rapport with guests and customers
  • Ensuring the Clubs hygiene, health and safety and equal opportunities policies are followed
  • Cash handling

The ideal candidate will be well presented, polite, confident and friendly. Previous bar experience would be an advantage and you must be able to work well under pressure in a busy, quality driven environment whilst maintaining a friendly approachable manner. If this is you, we are looking forward to receiving your application!

There are opportunities for progression to Team Leader and Supervisors for exceptional candidates, so line management or supervisory skills are also highly desirable.

Applicants must be over 18 and be happy to work with alcohol.

Applicants must be eligible to live and work in the UK and will need to bring proof of ID at interview stage.

Birmingham City F C is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Service Staff

Hospitality Service Staff
location
Birmingham
salary
Competitive

Department: Corporate Hospitality

Hours of Work: Match Days and Events

Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

Salary: Up to £7.50 per hour

Birmingham City Football Club are looking for enthusiastic and reliable individuals to work with our award-winning Hospitality Service Staff at St. Andrew’s within suites, lounges and bars throughout the Stadium. Responsible to Hospitality Team Leaders and Supervisors, you will be part of a team helping the Club continue to achieve excellence and ensure a warm welcome to St. Andrew’s. Hospitality Service Staff, will be involved in serving first class food and a range of drinks including alcoholic beverages (anyone serving alcoholic drinks must be over 18).

GENERAL RESPONSIBILITIES

  • Providing and maintaining a high standard of customer service and building rapport with guests
  • Taking orders and serving food and drinks in one of our corporate areas or bars
  • Ensuring company policies, hygiene, health and safety are followed

The ideal candidate will be well presented, polite, confident, welcoming, friendly and should be prepared to work well under pressure in a busy, quality driven environment. There are opportunities for certified training and career development within the Club for candidates who shine. Some previous experience is desirable but not essential as training will be given.

We offer full training and ongoing development, and there are career opportunities and the chance to progress for candidates who show skill, initiative, enthusiasm and reliability.

If this post interests you then please fill in our online application form, which has been designed to be quick and easy for you to use. CV’s will not be accepted.

Applicants must be eligible to live and work in the UK.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.

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Hospitality Supervisors

Hospitality Supervisors
location
Birmingham
salary
Competitive
Job TitleHospitality Supervisor
DepartmentCorporate Hospitality
Reports to Corporate Hospitality Manager
Hours of workMatchdays and Events as required
Purpose of the PostTo facilitate an efficient, safe and outstanding service to customers and organise staff members to provide these goals.

SCOPE OF DUTIES

  • Facilitate smooth running of service
  • Deliver briefing and motivate staff
  • Organise staff, their responsibilities and operational areas
  • Delegate staff sections
  • Liaise between kitchen and restaurant
  • Ensure all duties are carried out at the end of service
  • Complete feedback sheet
  • Organise and deliver training to staff in conjunction with the Corporate Hospitality Manager
  • Build rapport with customers

GENERAL ROLES & RESPONSIBILITIES

  • Ensure compliance with all the Policies and Procedures contained within the Casual Workers Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all times.
  • Any other duties as deemed necessary by your Line Manager or Head of Department.

ESSENTIAL REQUIREMENTS
EXPERIENCE
  • Serving the public
  • Hospitality, events, banqueting, restaurant or bar service, catering, retail or similar experience
  • Proven record of managing individuals and teams
  • Ability to perform well under pressure
  • Good organisational skills
  • Able to train staff
    • Able to complete written records in a timely manner
    • Confidence to brief staff and recognise training needs
    • Able to organise more than one operational area at a time
SKILLS & ABILITIES
  • Good customer service skills, technical skills and attention to detail
  • Able to work on your own initiative and motivate others
  • Demonstrate awareness of a wide variety of professional practices
  • Ability to problem solve at all times
  • Effective written and verbal communication skills
  • Able organise aspects of service and relay information to the kitchen and associated staff
  • Ability to organise and deliver training
  • Wine and bar service skills
  • Work in an organised manner
  • To work as an effective team member under pressure and to deadlines
  • Up to date skills knowledge
    • Able to promote food and drinks as required
    • Confidence to contribute effectively in meetings

EDUCATION/QUALIFICATIONS

  • Basic Food Hygiene
  • Relevant qualification in restaurant, food and beverage service or similar substantial experience

Desirable

    • Degree or senior management experience
    • Advanced hygiene, safety and first aid qualifications
    • Excellent understanding of current health, safety and hygiene legislation.


    PERSONAL REQUIREMENTS
    • Smart appearance and high standard of hygiene and a flexible attitude
    • High level of commitment and enthusiasm for the job
    • Must adhere to confidentiality and data protection procedures at all times
    TERMS OF APPOINTMENT
    • Zero hours contract
    • Flexibility with working hours required to meet demands of the role
    • Applicants must be eligible to live and work in the UK.
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    Kiosk Staff/Retail Catering Assistants

    Kiosk Staff/Retail Catering Assistants
    location
    Birmingham
    salary
    Competitive

    Department: Retail Catering

    Hours of Work: Match Days and Events

    Location: St Andrews Trillion Trophy Stadium, Birmingham, B9 4RL

    Minimum Age: 18 or over

    Salary: £7.00 - £7.83 per hour dependent on age

    Closing Date: Applicants will be interviewed as and when they apply

    We have a great opportunity to gain experience in a fun, fast-paced environment and earn extra income. People are the heart and soul of our business – our supporters, staff and guests. Our mission is to make all visitors to the Club happy, with our winning combination of great tasting food and drink, and service with a smile. And that’s why we endeavour to hire the best.

    We’re always on the lookout for enthusiastic and talented people who will brighten our guest’s day. Our staff come from diverse backgrounds but they all have one thing in common: an upbeat positive attitude.

    The Club are well aware that to be successful we must carefully develop and train our staff. Teamwork is vital and everyone is important whatever their role. Our philosophy is simple; you provide the enthusiasm – we’ll provide the training and support. And advancement is there for those who want it – many of our Retail Catering Assistants have progressed to become Retail Catering Team Leaders or Stand Managers.

    In addition to progression opportunities there are also a number of benefits offered to our staff including 10% discount on retail merchandise in the Superstore, flexible working hours, Awards Evenings, and opportunities to gain recognised training qualifications.

    If you’re hard working, passionate about food and drink, and have a good sense of humour, you’ll probably enjoy working at Birmingham City Football Club. The ideal candidate will possess excellent customer service skills and will be a hardworking, proactive and friendly team player with an infectious smile.

    Suitable applicants will be interviewed as and when they apply.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

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    Stewards

    Stewards
    location
    Birmingham
    salary
    Competitive

    Hours of Work: Match Days and Events

    Location: St Andrew's Trillion Trophy Stadium, Birmingham, B9 4RL

    Salary: Various dependent on role

    Application closing date: Applicants will be interviewed during the closed season during June and July and the advert will remain open until the end of July 2018.

    Birmingham City Football Club is looking for bright, enthusiastic people to join its Match Day Stewarding Team. The Club’s aim to provide spectators with an unrivalled experience in a safe and secure environment and we are looking for Stewards to join our matchday team to not only keep all supporters safe but also to provide excellent customer service throughout the event.

    The Stewards are a crucial part of providing that experience and are often the first contact that our supporters will make when they come to the game. A standard Stewarding role is predominately a customer service role with additional training provided on crowd safety and monitoring. If a situation does occur back-up and qualified, experienced security staff are on hand to assist.

    A Safety Steward would typically help in a number of ways including but not limited to:-

    • Assisting customers as they enter as a Turnstile Steward
    • Working predominantly in the seated areas as a Stand Steward
    • Searching customers as they enter the stadium as a Search Steward
    • Assisting customers in the executive/corporate areas of the stadium as an Executive Steward.

    Our Matchday Stewards’ provide a visible reminder that safety is our number one priority for visitors and staff visiting St. Andrews Football Stadium.

    The Ideal Candidate:

    You must be at least 18 years old and ideally you will have previous stewarding or customer care experience, however this is not essential as training will be provided in the form of NVQ Level 2 in Spectator Safety. Excellent verbal communication skills and a common sense approach are essential. An aptitude to working with the public, a friendly, approachable and professional manner are all important but, above all, flexibility is key.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applicants from all sectors of the community.

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    Sales Assistant

    Sales Assistant
    location
    St. Andrew's
    salary
    Up to £7.83 per hour

    A fantastic opportunity has arisen to work within our ticketing department based at St. Andrew’s Trillion Trophy Stadium.

    We are looking for highly motivated individuals to assist in both the Blues Superstore and the Ticket Office on an ad hoc basis when required, this will be predominately on home match days but may lead to more hours for the right candidates. The overall aim is to achieve and increase in store sales and experience to all customers. The nature of the job will include working within either of our retail outlets and performing all retail duties.

    Responsibilities include:

    • To offer first class service to all customers, providing assistance wherever possible
    • Serving customers to tickets and merchandise
    • Assisting customers with queries on the shop-floor or in the ticket office
    • Merchandising, ticketing and tagging stock items
    • Operate a register in accordance with BCFC procedures (after training)
    • Keeping all areas of the shop/ticket office, including back of house, clean and tidy at all times
    • Assisting with the receipt and counting in of deliveries
    • Assisting with Mail Order queries
    • To answer telephone calls as quickly and efficiently as possible
    • Picking of customer orders received through Mail Order
    • Printing of replica shirts (after training)
    • Working knowledge of products that BCFC stock to facilitate additional sales.
    • To be pro-active in the prevention of customer complaints from all sides of the business
    • To make sure you represent Birmingham City Football Club in a professional manner at all times

    Person Specification

    • A strong commitment to excellent customer service
    • The ability to work under pressure and handle challenging situations
    • Cash handling skills
    • The ability to sell and up-sell retail merchandise
    • An understanding of retail laws, security and health and safety is desirable
    • Strong organisational and numeracy skills
    • Good communication skills including written and oral skills
    • Ability to work on own initiative and as part of a team
    • Must possess excellent attention to detail
    • Highly organised and uses initiative
    • Must be confident, enthusiastic and approachable and display a positive outlook and drive
    • Dependable, trustworthy and reliable

    Applicants must be eligible to live and work in the UK.

    BCFC is an equal opportunities employer and welcomes applications from all sectors of the community. BCFC is a Disability Confident Employer.

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    Chefs

    Chefs
    location
    Birmingham
    salary
    Competitive

    Department: Executive Kitchen

    Term: Home Matchdays and Events as required

    Location: St. Andrew’s Trillion Trophy Stadium, Cattell Road, Birmingham, B9 4RL

    Salary: Competitive – Depending on skills

    Application Closing Date: Ongoing

    Birmingham City Football Club prides itself on providing our guests with the finest sporting hospitality ensuring that our matchday and event cuisine is of the very highest standard. We are currently looking for a number of qualified Chefs at all levels, who can help us cover home matches and events. The role entails the preparation and cooking of high quality food and assisting the catering team in ensuring an excellent level of food and service is provided to customers at all times.

    Responsibilities include:

    • Assisting the Executive Chef in food preparation maintaining high culinary standards
    • Ensuring that dishes are prepared and served on time
    • Making sure that all the items of food offered to our customers on the menus are available
    • Keeping the kitchen in a clean and workable condition at all times
    • Ensuring all company policies, hygiene, health and safety regulations are followed at all times.

    Candidates MUST possess the following qualifications and/or relevant experience. Please detail in your application how you meet these criteria.

    • Senior Sous Chef – A Michelin rated level Chef or Head Chef in 4 star hotels (includes Specialist Pastry Chefs). A fully qualified Chef responsible for overseeing matchday catering in a specific stand/area under direct supervision from the Executive Head Chef.
    • Sous Chef - Fully qualified Chef with over 15 year’s experience at 2 rosette stars level. Able to run their own section and/or area of the Stadium in the absence of the Senior Sous Chef.
    • Senior Chef de Partie - Fully qualified Chef with up to 15 year’s experience and 4-star hotel background. Qualified Chef will have the competence to run and manage a kitchen department and to report directly to the Senior Sous Chef.
    • Chef de Partie - Fully qualified Chef with predominantly pub experience (i.e. non fine dining) with over 4 year’s experience. Qualified chef to NVQ Level 1 and 2 who is competent to take control of any given department in the Kitchen.
    • First Commis Chef - Fully qualified Chef up to NVQ Level 1 or 2 with little experience but competent to take instructions in all kitchen departments from a Chef de Partie.
    • Trainee Chef - No formal qualifications but will be currently studying for a formal catering qualification and wishes to progress. Must be able to demonstrate a real passion to learn.

    The ideal candidate will also possess the following attributes:

    • Hard working, efficient, able to prioritise and work to a high standard under pressure in a busy quality driven environment
    • Excellent communication skills
    • An excellent eye for detail
    • Excellent organisational skills
    • Experience of various cooking methods, ingredients, equipment, and procedures
    • Knowledge of Food Safety Law
    • Be passionate about food and looking to develop their professional career

    Please note: only applicants who demonstrate on their application form that they meet the above criteria will be shortlisted for an interview.

    Chefs can be appointed on a PAYE casual basis or on a self-employed basis, please state in your application which type of contract you would prefer.

    What we offer

    • Competitive rates
    • The opportunity to develop your skills and experience in an elite environment and help build the foundations of your future career
    • The chance to work in a fantastic team environment
    • Ongoing learning and development opportunities
    • 10% discount in the Club’s Retail Superstore

    How to Apply

    To apply for this exciting opportunity, please fill in our online application form, which has been designed to be quick and easy for you to use.

    Anyone interested should apply online at the following link. CV’s will not be accepted.

    Applicants must be eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    Academy Host Family

    Academy Host Family
    location
    Home
    salary
    Dependent on role

    We are currently seeking host family providers, couples or singles, to support our elite young players who need to live away from home to undertake their football training at our club.

    Host families would be required to provide homely accommodation throughout the season. The actual accommodation needed is a double bedroom with strong WIFI connection. Access to public transport and local amenities is desirable. The host families we are looking for would preferably be situated within a 10-minute drive of Wast Hills Training Ground.

    Our placements vary from short-term to long-term, with some specialist accommodation, offering short notice limited accommodation for trialists or holiday cover for other host families.

    Host families would be required to guide our young players by teaching them basic independent living skills such as washing, cooking cleaning after themselves alongside self care skills, for example, how to book medical appointments. Young players are also paid a ‘wage’ so may also require guidance on saving and budgeting. The host family will be required to provide some meals (dependent upon the Academy schedule) in line with the basic nutrition guide provided by the Academy.

    Hosts are encouraged to include young players in family life, and scholars are expected to respect their host family’s way of life in return for being accepted as a family member. Both hosts and young players are given guidelines explaining what is expected of each of them. All our host families are regularly visited and inspected by us. Additionally, they formally undertake to protect and care for the young players in their charge.

    The Football Club is committed to equal opportunities as well as safeguarding, promoting the welfare of children, young people and vulnerable adults. Any applicant wishing to be considered as a host family will need to demonstrate they are able to share this commitment.

    As part of this commitment, Host Families are required to attend Safeguard Training every three years which is delivered by the Football Association/Football League. Hosts family members and any other persons over the age of 16 who reside at the address, are legally required to complete enhanced DBS checks, subscribe to the DBS Update Service on an annual basis and to authorise the Club to obtain a medical report from their GP. Fees for checks will be reimbursed.

    Applicants must be eligible to live and work in the UK.BCFC is an equal opportunities employer and welcomes applicants from all sectors of the community.

    APPLY NOW

    Academy Scout

    Academy Scout
    location
    Local & National
    salary
    Bonus Only

    Job Title: Academy Scout

    Department: Academy

    Location: West Midlands/North West England/London

    Hours of Work: Flexible

    We are looking to identify and recruit elite young players to BCFC at Academy and Development Squad level. To scout and deliver scouting as directed by the Academy Recruitment Manager all across the UK. The successful candidate will be responsible for identifying and reporting on the most talented players in their designated geographical area.

    CORE RESPONSIBILITIES 

    ▪ Communicate and promote the Academy culture creating an elite environment for the development of young players.

    ▪ Have consistently high standards of appearance and conduct in accordance with scouting protocol.

    ▪ Have a high degree of personal organization. (I.e. To meet the administrative demands of the role to include meeting deadlines for returning reports.)

    ▪ Communicate and engage with parents/guardians where appropriate.

    ▪ Attend all professional development events and be committed to achieving Talent ID 1+2 and maintaining child protection training

    ▪ Be committed to learning how to identify the success criteria for a BCFC player in each position.

    ▪ Recognize potential complaint situations, taking effective steps to avoid and/or resolve these situations.

    SCOUTING RESPONSIBILITIES/ESSENTIAL DUTIES

    ▪ Actively recruit across the development phases in line with the recruitment strategy, succession plan and target areas/positions.

    ▪ Attend local Junior clubs, school, district and county match fixtures as outlined within the tasking process.

    ▪ Maintain and produce reports of player targets and/or team reports as required.

    ▪ Review and evaluate players within the existing club academy programme to benchmark current cohorts.

    ▪ Be competent in the use of computer software such as excel and word for the purposes of providing player and team reports.

    ▪ Committed to developing contacts.

    PERSONAL REQUIREMENTS 

    Due to the very narrative of this role the hours of work and working practices will have to be variable and you will need to operate outside the standard 9.00-5.00 working day format.

    Applicants must be eligible to live and work in the UK.

    This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

    Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    Stadium Hawkers

    Stadium Hawkers
    location
    St. Andrew's Stadium
    salary
    up to £7.83 per hour plus commission

    Department: Retail Catering

    Hours of Work: Match Days

    Location: St Andrew's Trillion Trophy Stadium, Birmingham, B9 4RL

    Salary: Up to £7.83 plus commission

    Application closing date: Ongoing

    We are looking for confident, extrovert individuals with the 'gift of the gab' and a good sense of humour! As a Stadium Hawker you are responsible for achieving consistently high service standards along with excellent customer service by serving food and/or drinks from a backpack on match days to ease the queues at kiosks around St. Andrew’s Stadium. You will have the ability to build rapport and forge relationships with Supporters so they come back to you at each match.

    Duties will include (but are not limited to):

    • Serving alcoholic beverages, cold drinks, food and confectionery.
    • Taking payment for drinks/food and dealing with members of the public.
    • Building rapport with customers
    • Ensuring all supporters have the opportunity to access food/drinks including disabled supporters

    Requirements

    • You will be working in a busy environment which requires consistency in customer service, flexibility and being able to work well under pressure.
    • Experience in a similar role is beneficial but not necessary as training will be given.
    • You will need to be reliable and flexible as you will be required to work every home match, evening matches will have late finishes.
    • Proof of eligibility to work within the UK must be provided at first interview.
    • As this role can entail serving alcohol applicants must be 18 or over and live within travelling distance of Birmingham.

    PLEASE NOTE - successful applicants will be required to carry a backpack weighing 15 kilograms or more for the duration of a five-hour shift.

    Person Specification

    We are looking for people with an outgoing personality, confidence, enthusiasm, and the initiative to share their passion for the hospitality industry in delivering service with a smile. A good sense of humour is also welcome!

    For our hawkers that have a knack for selling we pay enhanced pay rates for every target that is met. The more you sell the more you can earn.

    Birmingham City F C is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

    Deputy Head Groundsperson, Wast Hills

    Deputy Head Groundsperson, Wast Hills
    location
    Wast Hills Training Ground
    salary
    Competitive

    Hours of work: Hours are set to meet the needs of the business and will be a minimum of 37.5 hours per week

    Application Closing Date: Due to the urgent nature of this role, applicants will be interviewed as and when they apply, and the advert will remain open until such time as a successful applicant is appointed.

    The job of the Deputy Head Groundsperson will assist the Head Groundsman with the maintenance and upkeep of all first team, academy, community training pitches and the Club’s 3G artificial surface.

    Roles and Responsibilities:

    • Deputise in Head Groundsman’s absence to line manage a team of 4-6 ground staff, including but not limited to day to day management, daily work schedules and annual staff appraisals.

    • Weekend work required in accordance with the Club’s fixture programmes at all levels and to manage the recovery of the surfaces prior to training on Monday mornings.

    • Maintenance of the 3G pitch facility

    • Maintenance of the Indoor area facility

    • Regular liaison with the First team Management staff, U21 Manager and Academy staff in respect of pitch rotation and usage.

    • Management of the undersoil heating system in order that first team training is always considered in advance of freezing weather.

    • Management of gritting procedure on the training ground car park and entrance in the event of freezing weather (in conjunction with the Maintenance Operative).Areas to be gritted and prepared in advance of staff and players arriving for work.

    • Management of contracts relating to machinery maintenance, irrigation engineers etc.

    • Dealing with appropriate contractors and raising purchase orders as and when required.

    • Regular monitoring of weather forecast

    • Accurate record keeping including but not limited to fertilizer applications, verti-drain procedures, fungicide treatments etc.

    • Regular monitoring of all pitches for prevention of disease.

    • Ensuring the machinery register and service records are kept fully up to date.

    • Compliance with all necessary health and safety requirements

    • Preparation of annual report to the Club Secretary in respect of annual pitch renovation proposals each summer, including proposal of works required to each pitch/area in line with the Club’s budgets.

    • Implementing a weed control programme to areas such as paving and surrounding areas.

    • Maintenance and upkeep of goals, dugouts and any other associated equipment.

    • Maintenance and upkeep of the Groundsman’s area – i.e. hut, yard and shed.

    Essential Qualifications:

    • National/Scottish Vocational Qualification in Amenity Horticulture

    • Level 3 Sports Turf Maintenance or IOG National Intermediate

    • Diploma or BTEC National Diploma or National Certificate in Turf Science and Sports Ground Management or City & Guilds Advanced National Certificate in Horticulture

    • Other recognised Horticulture / Turf Management qualifications at the appropriate level

    • Thorough understanding of relevant Health and Safety legislation

    • Formal Training in manual handling and risk assessment

    Desirable Qualifications:

    • GCSE (or equivalent) at grade C or above in both Maths and English

    • Award in the Safe use of Pesticides Application Modules PA1, PA6A & PA06A etc.

    • Experience working with a Synthetic Sports Training Facility

    • Manual Handling Techniques and Awareness Training

    Essential Skills and Abilities:

    • Proven skills of maintaining large horticultural sites, in particular sports facilities

    • Fundamental man management and strong communication skills training or 2 years proven supervisory experience

    • Job holder has developed the tools to influence and achieve business goals more effectively

    • Must possess the ability to write pitch renovation specifications

    • Computer literacy – in particular with Microsoft Office, including use of email and word

    • Able to work on own and as part of a team

    • The ability to lift and use heavy equipment and operate heavy machinery

    • Ability to perform heavy manual labour for extended periods, often under adverse climatic conditions

    • Must possess excellent communication skills and the ability to build rapport with people at all levels

    • Effective planning and time management skills

    • A practical, flexible and innovative approach to work

    Desirable Skills and Abilities:

    • Knowledge of working with football pitches

    Personal Requirements:

    • Strong communicator with people at all levels

    • Good organisational skills

    • Must possess excellent judgement

    • Must be confident, approachable, dependable, professional

    • Must be able to cope under pressure

    • High expectation of self and high standards

    Applicants must be able to evidence that they are eligible to live and work in the UK.

    Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

    APPLY NOW

    Head of Academy Analysis and Data

    Head of Academy Analysis and Data
    location
    Wast Hills Training Ground
    salary
    Dependent on skills and qualifications

    Hours of work: Will be a minimum of 37.5 hours per week

    Application Closing Date: 24/06/18

    A brilliant opportunity for a Head of Academy Analysis and Data has arisen within the Academy.

    Roles and Responsibilities:

    • Communicate and promote the Academy culture creating an elite environment for the development of young players.

    • Have consistently high standards.

    • Communicate and engage with parents/guardians where appropriate.

    • Attend all professional development events.

    • Actively engage in a fully functioning competency framework and integrated appraisal process.

    • Monitor the wellbeing of Academy players at all times liaising with the Safeguarding Services Manager.

    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health & Safety Policy and procedures at all time.

    AMT Responsibilities:

    • Design, review and amend the performance analysis and data literature in the APP.

    • Implementation of the Performance Analysis and Data strategy as per the APP.

    • To provide leadership and guidance to the multi-disciplinary team, players and parents.

    • Provide a quarterly multidisciplinary statistical report as directed by the AMT.

    • Promote collaboration in the delivery of the programme.

    • Undertake line manager responsibilities for staff operating as Performance Analysts.

    • Liaison with department heads, phase Leads, cell managers and coaches to ensure smooth running of activities.

    • Conduct and/or be part of regular multi-disciplinary team meetings within each of the coaching phases.

    • Deliver an Analyst CPD programme with at least one activity per mescocycle ensuring it is appropriately recorded within the departmental tracker.

    • Operate an active ACF process for all staff.

    • Lead on recruitment of roles within the department in liaison with Head of Operations.

    • Be the Academy’s point of contact for third party organisations providing goods or services.

    • Identify areas for development and work closely with the Academy Management Team, Multi-Disciplinary Teams to ensure necessary performance standards are met and developed.

    • To be aware of the PL/FL YD rules relating to performance analysis.

    • Submission of the relevant information to update and produce the yearly Academy Brochure and Academy Website.

    • Oversee the reporting of all analysis data ensuring it falls in line with coaching philosophy.

    • Develop and implement new strategies to enhance the player learning process and overall efficiency of the programme.

    • Oversee analysis support for the U9-U18 age groups. To include, assisting coaching team, managing intern support, access and operation of online platforms.

    • Lead on the delivery protocols of Analysis sessions.

    • Oversee the creation, quality and uploading of syllabus video to online platforms.

    • To take responsibility for all electronic resources.

    Analyst/Data Responsibilities:

    • Analyse, review and evaluate fixtures to produce statistical data as detailed in the APP.

    • Evaluation of game data and creation of key information on observed trends to coaching staff as required.

    • Live code / recording of fixtures.

    • Prepare, deliver and record day-release education sessions in liaison with Head of Education and Welfare.

    • Manage the creation, development and maintenance of an individual player clip library.

    Essential Academic Qualifications:

    • Degree in Performance Analysis or related discipline.

    Desirable Academic Qualifications:

    • Masters qualification in related subject area.

    • Teaching related qualification

    Essential Technical/Professional Qualifications:

    • Coaching qualification with F.A framework.

    • FA Child Welfare qualification.

    • FA Basic First Aid for Sport

    • Current DBS clearance

    Desirable Technical/Professional Qualifications:

    • U.E.F.A B Licence.

    • F.A Youth Modules

    • F.A Advanced Youth Award.

    Essential Skills and Abilities:

    • Leadership of a team and line management of staff.

    • Understanding of the elite football industry.

    • Hudl online platform.

    • Wyscout online platform

    • PMA application.

    • Excellent computer literacy, specifically in the use of Excel.

    • Understanding of safeguarding policies and procedures.

    Desirable Skills and Abilities:

    • Understanding of the Elite Player Performance Plan.

    • Evidence of Analysis delivery ion an elite setting.

    • Forward thinking mindset to developing the department and programme

    Personal Requirements:

    • Demonstrate the ability to mix with different departments effectively communicating and distributing information.

    • Honesty.

    • Hard working.

    • Flexibility of working week.

    • Evidence of a commitment to individual professional development.

    Applicants must be able to evidence that they are eligible to live and work in the UK. Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.

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    Marketing Assistant

    Marketing Assistant
    location
    St. Andrew's Stadium
    salary
    £18,000

    Job Title: Marketing Assistant

    Department: Brand & Marketing

    Term: Permanent Full Time

    Location: St. Andrew’s Stadium, Cattell Road, Birmingham, B9 4RL

    Hours of work: A minimum of 37.5 hours per week

    Salary: £18,000

    Application Closing Date: 04/07/2018 - Due to the urgent nature of this role, applicants will be interviewed as and when they apply, and the advert will remain open until such time as a successful applicant is appointed.

    A fantastic opportunity for a candidate to assist with all marketing projects across Birmingham City Ladies and Birmingham City Football Club.

    CORE RESPONSIBILITES:

    • Support the planning and execution of marketing activities related to specific business areas across the Club (ticketing, retail and commercial) to agreed budgets, targets and timescales set by the Marketing Manager.
    • Ownership for specific project activity including BCLFC and Blues Loyalty Membership.
    • Introduce fan based programmes, events and initiatives to appeal to league supporters of all ages and encourage their attendance at Birmingham City Ladies (BCLFC) matches.
    • Responsible for creating and implementing matchday experience for fans at all BCLFC matches.
    • Oversee and implement the Blues Loyalty Membership strategy and Loyalty Portal.
    • Administer the Blues Loyalty Scheme and the point’s accounts, ensuring there are adequate competitions and prizes available.
    • Co-ordinate and oversee Family Zone matchday activity.
    • Create and execute weekly e-comms plan.
    • Develop and implement marketing plans as agreed with the Marketing Manager.
    • Monitor and report on campaign and promotional activity and provide relevant management information.
    • Maintain administration for all marketing activity.
    • Gather quotations and raise purchase orders.
    • Liaise and attend meetings with other company functions as necessary.
    • Develop innovative ideas for all marketing, online and offline, relevant to the target audience.
    • Implement FA national marketing campaigns at a local level to increase awareness and attendance at home games. Work with the national FA marketing team to deliver joint objectives.
    • Manage and develop relationships with external agencies and suppliers to ensure service levels are achieved as per timescales.
    • Act as a point of contact in the absence of the Head of Brand & Marketing.
    • Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equality & Diversity, Safeguarding and Health & Safety Policies and procedures at all times.
    • Any other duties as deemed necessary by your Line Manager or Head of Department.

    PERSON SPECIFICATION:

    Qualifications

    Essential

    • Educated to at least degree level in a marketing or sport management course (or similar) or qualified by suitable experience

    Skills and Abilities

    Essential

    • Must possess excellent written and verbal communication
    • Understanding of effective email communications
    • Able to work to tight deadlines and on multiple projects
    • Must possess excellent attention to detail
    • Knowledge of CRM
    • Strong organisational skills

    Desirable

    • Previous experience with CRM, email marketing, and marketing planning.
    • Previous experience working within a sporting environment preferably within football
    • DBS Clearance

    Personal Requirements

    • Must adhere to confidentiality and data protection procedures at all times
    • A confident and outgoing personality, self-motivation and positive attitude
    • Imaginative, creative and customer focused
    • Hands on approach, and willingness to get ‘stuck in’

    Applicants must be eligible to live and work in the UK.

    This role is regarded as a ‘Regulated Activity’ and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974

    Only applicants that demonstrate within their application that they meet the above criteria will be considered for the role.

    Birmingham City FC is an equal opportunities employer and welcomes applications from all sectors of the Community.

    APPLY NOW

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